Remote Pilot Operator - RPO

Smart1 Management Solutions, LLC is a small, woman-owned consulting firm that provides business and management consulting services to nonprofits, local, state, and federal governments. We are looking for a Remote Pilot Operator (RPO
- EnRoute) to join our Controller Training Solutions (CTS) team, partnering with SAIC at the Jacksonville ARTCC, supporting the air traffic controller training for the Federal Aviation Administration (FAA).

The RPO plays the role of the pilot and other controllers in the Air Traffic Controller training simulator. The RPO operates a combination of a simulated radar display and voice communication system to simulate the actions and communication of pilots and remote ATC facilities during medium and high-fidelity training exercises. RPOs receive voice commands from students, input proper entries into the automated system to simulate pilot actions, translate displayed information into appropriate ATC terminology, and respond to the student via the VCS utilizing proper phraseology.

Job Types: Contract, Full-time

US Citizenship is required with the ability to obtain and maintain a Public Trust clearance.

• High School Diploma

• Experience working in a multidisciplinary team (Multimedia Developers, Quality Assurance, Instructions System Designers, Subject Matter Experts, Instructors)
• Experience and certification in ATC Tower, TRACON or En Route simulation lab
• Effective oral and written communications skills
• Working knowledge of the FAAO JO 7110.65
• Effective team building skills
• MS Office Suite Proficiency (Word, PowerPoint, Excel, etc.)
• Basic familiarization of current technologic tools (tablets, notebooks, applications, etc.)
• Basic familiarization or experience with pilot/controller communications or phraseology

• 401(k)
• 401(k) matching
• Health & Wellness Benefits
• Paid holidays/time off

• Jacksonville, FL:
  Reliably commute or planning to relocate before starting work (Required)

• Confidential (Preferred)

Work Location:

In person