Head of Application Engineering, North America; Teradyne Robotics, US remote

Position: Head of Application Engineering, North America (Teradyne Robotics, US remote)
Are you ready to make a real impact on the world of robotics? At Teradyne Robotics, a division of Teradyne, we are revolutionizing industries through cutting-edge collaborative and autonomous mobile robotic technologies. As part of our team, you’ll work with global leaders Universal Robots (UR) and Mobile Industrial Robots (MiR), driving innovation that enhances manufacturing, logistics and workplaces across the world.

Our

Purpose:

At Universal Robots, part of Teradyne Inc., Our vision is to create a world where people work with robots, not like robots. And as the market leader with 75,000+ collaborative robots (cobots) already installed worldwide, we’re well on the way to achieving it. We employ 1000+ people in offices across North America, South America, Europe and Asia and we’re growing all the time.

Our team is made up smart, creative people working at the forefront of automation. Together we find innovative solutions to some of the most important manufacturing issues facing businesses today. We dare to do what others find impossible- working with advanced technologies to change in the way businesses operate, So if you’re looking to build your career with a ground-breaking technology company in dynamic environment with career advancement UR is the place for you.

Universal Robots – WE WANT TO MAKE THE WORLD WHERE PEOPLE WORK WITH COBOTS NOT LIKE ROBOTSOur international team of hardware, software, and business professionals comes from all walks of life and is united by a common goal: sharing the world-changing benefits that robots can provide.

We offer a highly stimulating, dynamic environment with unlimited career potential – where your success is self-determined. You will play an essential role in a team focused on success, growth, development, and  part of Universal Robots:
In this position, you will ensure the UR and customer needs for pre-sales support, and customer / partner training are complete. These activities include but are not limited to: sales visits, supporting customers and integrators in deploying the cobots, participate in trade shows, and facilitate customer / partner training.

Opportunity Overview:

Ensure that the regional Application Engineering team:
Provide technical support and sale enablement to partners (distributors: SI, CSI) and end-users - Provide robotic application support and consultation to partners and end-users

Develop distributors’/end users technical knowledge and abilities with regards to Universal Robots and applications

Support Service 360 activities and case management in accordance with the global service processes

Exchange knowledge with, and invigorate the global Application Engineering community

Be able to navigate in a both regional and global organization at the same time = drive processes locally and be aligned with global technical team on processes, tools, training material, application development for customers and trade shows, etc.

Direct leadership of +10 employees in multiple countries and/or high complexity (languages/cultures)
Own the performance management process for your team inclusive of goal setting, feedback, coaching, career discussions, and performance appraisals

Create pre-sales and technical KPIs to drive high growth and improve customer partnerships with CDM's and/or Sales Engineers to ensure customer needs are met Facilitate team environment by hiring, onboarding, assigning and delegating work, while guiding, training and coaching colleagues

Partner with CDM's and/or Sales Engineers to ensure customer needs are met Interact with C-suite level executives from distributors, partners and key customers

Ensure team members follow process standards and drive for continuous improvement All

About You:

We are seeking individuals committed…