IVR Automation Engineer: Cognigy/CXone; Remote
New York, New York City, Richmond County, New York, USA
Listed on 2026-10-25
-
Engineering
Software Engineer
Location: New York
Cognizant is seeking a NICE CXone Engineer to join its conversational AI build team remotely in the USA. You will design, build, and deploy call-flow automation using Cognigy, with strong focus on OTP/MFA, CRM data integration, and NICE CXone interactions.
You’ll collaborate with lead developers, a conversational designer, and integration specialists to implement robust self-service journeys, test rigorously, and align with enterprise governance and ARB processes.
This role is for the IVR Automation Engineer:
Cognigy/NICE CXone (Remote) role at Cognizant.
Full responsibilities and requirements are described in the listing above.
Learn more about the IVR Automation Engineer:
Cognigy/NICE CXone (Remote) role in the description above.
We appreciate your interest in this position.
Join Cognizant and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).