Senior Program Manager, Blizzard Global Insights | Irvine, CA

Team Name: Global Insights

Senior Program Manager, Blizzard Global Insights | Irvine, CA

R026697

Blizzard’s Global Insights organization is comprised of skilled engineers and analysts who work hand in hand with game designers, commercial strategy, and business operations teams across the company. By delivering in-depth analyses, self-service solutions, real-time recommendation systems, and other unique data products, the Global Insights team is uniquely capable of empowering our partners across Blizzard. We pride ourselves on our ability to add value with a combination of data analytics expertise, business acumen, and genuine passion for Blizzard products and culture!

We are looking for a driven Senior Program Manager
: an individual who possesses a wide knowledge of program, product, and project management styles and processes. You should understand analytical and infrastructure technologies, have superb communication and relationship building skills, and be able to adapt to shifting priorities. Our unique blend of challenges, opportunities, environments, and people all help make Blizzard a studio worthy of your career.

This role is anticipated to be a hybrid work position based on site at our Irvine, CA campus, with some work on-site and some work-from-home.

• Develop and own roadmaps by defining clear and concise focus areas, identify the desired outcomes, and define the KPIs to achieve those goals. Anticipate and make tradeoffs to balance business needs against technical constraints.
• Partner with internal teams to develop a deep understanding of strategic plans, identify business opportunities, and drive data product initiatives to deliver a measurable impact to our games and players.
• Display a proficiency with project management software to illustrate prioritization among portfolios, individual projects, and operational tasks to plan out milestones, schedules, and resources.
• Facilitate and create appropriate project documentation, communicate status updates, drive decisions, and identify & eliminate risks and blockers.
• Build and maintain effective relationships with resources, partners, colleagues, and leaders with fierce accountability for delivering on commitments.
• Model self-awareness in personal interactions and read both verbal and non-verbal signs to influence without direct authority.
• Advocate data products to varied audiences including upstream and downstream project teams, senior leadership, and game development team stakeholders.

• 8+ years of experience in program management, product management, project management, or software engineering.
• Exceptional leadership, communication, collaboration, and organizational abilities.
• Strong analytical skills, with a focus on data-driven decision making.
• Passion for gaming industry and community.
• Bachelor’s degree in software engineering, computer science, business management, or other equivalent experience.

• MBA or other advanced quantitative degree.
• Experience with AB testing. Including designing experiments, implementing tests, analyzing results, and iterating based on findings.
• Experience with Atlassian JIRA and Confluence.

Best known for iconic video game universes including Warcraft®, Overwatch®, Diablo®, and Star Craft®, Blizzard Entertainment, Inc. (), a division of Activision Blizzard, which was acquired by Microsoft, is a premier developer and publisher of entertainment experiences. Blizzard Entertainment has created some of the industry’s most critically acclaimed and genre-defining games over the last 30 years, with a track record that includes multiple Game of the Year awards.

Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via , Xbox, Play Station, Nintendo Switch, iOS, and Android.

Activision Blizzard, Inc., is one of the world’s largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty, World of Warcraft, Overwatch, Diablo, Candy Crush and…