Client Journey Planning Consultant
Alpharetta, Fulton County, Georgia, 30239, USA
Listed on 2026-02-10
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Entertainment & Gaming
Customer Service Rep
We are looking for a motivated and client-focused Client Journey Planning Consultant to help individuals and families plan and coordinate seamless travel experiences. This role is a great fit for candidates in the Alpharetta, Georgia area seeking flexible remote work with a stable and supportive team environment.
In this position, you will guide clients through the planning process by collecting preferences, schedules, and budgets, then researching destinations, accommodations, transportation, and activities that align with their goals. You will assemble organized itineraries, confirm bookings, and ensure each detail is accurate and well documented. Consistency and professionalism are key, as you will handle multiple requests and maintain high service standards.
You will also provide assistance before, during, and after travel, helping with confirmations, updates, or adjustments as needed. This role prioritizes planning support, coordination, and customer satisfaction rather than sales targets. Individuals who are dependable, communicative, and comfortable managing details independently will excel.
Key Responsibilities- Consult with clients to gather planning details
- Research and organize travel options
- Coordinate reservations and confirmations
- Create structured itineraries
- Provide timely client support
- Strong interpersonal and communication skills
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