Guest Journey Coordination Specialist

We are hiring a dependable and detail-oriented Guest Journey Coordination Specialist to support clients with organizing and managing well-planned trips from start to finish. This opportunity is ideal for professionals based in or near Gulfport, Mississippi who enjoy helping others, staying organized, and providing reliable customer service in a flexible, home-based environment.

In this role, you will work directly with clients to understand their schedules, preferences, and budgets. You will research destinations, lodging, transportation, and activities, then prepare clear and easy-to-follow plans that align with each clients goals. You will coordinate reservations, confirm availability, maintain documentation, and ensure all details are accurate prior to departure.

This position focuses on planning support and service quality rather than direct sales. You will answer questions, assist with adjustments, and provide timely updates to keep each experience running smoothly. Success in this role comes from strong communication, attention to detail, and the ability to manage multiple requests efficiently while maintaining professionalism.

• Gather client preferences and requirements
• Research and compare options
• Coordinate and confirm reservations
• Prepare itineraries and documentation
• Provide ongoing client assistance

• Strong communication and service skills
• Organized and detail-focused
• Comfortable working independently
• Experience in hospitality or coordination helpful