Hospitality Arena and Operations Graduate Associate

Hospitality Arena Experience and Operations Graduate Associate

Job Category: Intern

Requisition Number: HOSPI
001945

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• Posted :
  March 2, 2026
• Full-Time
• On-site

Showing 1 location

Orlando
400 W Church Street
Suite 250
Orlando, FL 32801, USA

Kick‑start your career in sports and entertainment.

Our Graduate Associate Program is a full‑time, immersive, post‑graduate opportunity designed for recent college graduates who are ready to gain real‑world experience in a fast‑paced, professional sports organization. This program offers hands‑on learning, meaningful responsibility, and exposure to leaders across the business — all while working in a collaborative, high‑energy environment.

Click on Watch to hear more about the program.

This position that will have a start date of 7/13/26 and end date of 6/25/276.

Before we get into the specifics of the role, there are a few things we want you to know:

At the Orlando Magic, our approach is to not only learn as much about you as we can, but for you to learn about us. This is definitely a two‑way street, so time with your potential new leader, teammates, and/or other departments that the role will work with is critical. It isn’t just, “what are we looking for”, but also, “what do we have to offer you” and “are we the right fit for you.”

While every position is different, our interview process is typically a three‑step process, sometimes more depending on the level and nature of the role.

Compensation and Benefits:

• 5 days of PLT
• 40% discount on Orlando Magic merchandise
• Medical coverage option

Relocation Information:

• Relocation and housing expenses are the responsibility of the Graduate Associate (Please note that while we have a hybrid work model, this does require you to live and work out of the Orlando, Florida area.)
• Reliable transportation is also needed

Working Hours:

• Based on role determines in office and remote working by the manager
• Most Associates work all game nights (44 home games + playoffs and finals) including weekends and holidays
• Culture built on Community, Innovation, Legendary and Teamwork!

A quick summary about the role:

The Arena Experience & Operations G.A. with a focus in Hospitality will focus on assisting in all Magic game day and non‑game day logistics and event-based duties that pertain to the Kia Center.

• Track Magic and non‑Magic events across a series of internal and external calendars, applying exceptional attention to detail to ensure accuracy, consistency, and proper alignment of information for each calendar’s specific purpose.
• Create detailed event layouts in AutoCAD based on specifications provided by internal and external clients.
• Assist Arena Experience and Operations with non‑game day event preparations, including detailed walkthroughs.
• Assist Arena Experience and Operations with gameday preparations, including detailed walkthroughs of both Magic exclusive spaces and Kia Center arena floor and concourses.
• Coordinate the Event Information Directory for non‑game day events, thoroughly reviewing event‑specific details and distributing accurate information to all relevant parties.
• Manage the Event Information Directory for Magic games by conducting thorough reviews of all event‑specific information to ensure accuracy, consistency, and proper formatting.

• Post Grad (recent college graduates within 24 months of graduation) or graduate‑level college students required.
• Related education and/or experience in event hospitality, venue operations, sports management, gameday/event operations, event coordination preferred.
• Customer experience strongly preferred.
• Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required.
• Ability to meet tight deadlines and work well under pressure.
• Strong organizational skills, time management skills and attention to detail required.
• Strong verbal and written communication skills with an emphasis on business writing skills.
• Ability to prioritize and manage multiple tasks/projects and support multiple high level executive positions.
• Ability to work independently without supervision, be self‑directed and demonstrate…