Admin Workforce Control; Remote and Temporary

Overview

Essential Duties and Responsibilities:

• Works on assignments that are routine in nature, with responsibilities easily learned on the job.
• Monitor call volume and staffing data to ensure workers are performing in accordance with established quality and performance standards.
• Research inquiries using various tools, databases, written materials, and the web to provide knowledgeable responses to inquiries.

• High School diploma or equivalent with 2-4 years of experience.
• Must be a US Citizen
• Ability to pass a Federal Government Clearance
• Ability to work an eight (8) hour shift, 5 days per week anytime between the hours of 6:30AM-2:30AM EST (including weekends).

• Internet speed of 25mbps or higher required / 50 Mbps for shared internet connectivity
• Minimum 5 Mbps upload speed
• Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
• Private and secure work area and adequate power source
• Must currently and permanently reside in the Continental US
• Must have a smartphone which will be required to log into Maximus systems

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews—please contact People Operations at

Minimum Salary $ 17.75 Maximum Salary $ 35.73 *