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Senior Reservation Agent

Remote / Online - Candidates ideally in
Kenosha, Kenosha County, Wisconsin, 53140, USA
Listing for: TARCG - The Aviation Recruitment & Consulting Group
Remote/Work from Home position
Listed on 2026-06-10
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below

TARCG are seeking an experienced and detail-oriented Senior Reservation Agent to join a high-performing, luxury-focused travel team. This role is ideal for a seasoned travel professional who excels in complex air bookings, has strong Sabre GDS expertise, and thrives in a fast-paced, high-touch service environment.

Overview

The Role As a Senior Reservation Agent, you will manage end-to-end domestic and international travel bookings
, with a strong emphasis on complex airfare construction using Sabre GDS
. You will act as a trusted expert for luxury travel advisors and premium travellers, ensuring accuracy, efficiency, and exceptional service throughout the booking lifecycle.

Responsibilities
  • Research, price, and construct complex domestic and international airfare itineraries using Sabre GDS
  • Manage the full booking process, including ticketing, exchanges, reissues, refunds, and schedule changes
  • Deliver high-touch, proactive service to luxury travel advisors and premium clients
  • Troubleshoot fare rules, routing options, and irregular operations with confidence and precision
  • Optimise itineraries to meet client expectations while maintaining accuracy and compliance
  • Support sales initiatives by promoting luxury travel solutions and collaborating with internal teams
Qualifications
  • Proven experience in airline reservations, ticketing, or airfare consolidation
  • Strong working knowledge of Sabre GDS (Amadeus or similar also accepted)
  • Experience handling complex, multi-sector international itineraries
  • Excellent attention to detail and problem-solving skills
  • Confident, professional communication style suited to luxury clients
  • Ability to work independently in a remote, fast-paced environment
  • Degree in Hospitality, Business, Tourism or related field desirable.
What’s on Offer
  • Fully remote position
  • Exposure to complex, premium travel itineraries
  • Collaborative, professional team environment
  • Opportunity to work at a senior level within luxury travel operations
How to Apply

If you meet the above requirements and would like to be considered for this role, please send your updated resume to Ross Maclean-Bryant at

TARCG is acting as an employment business in relation to this vacancy. By applying to this advert, you give consent to TARCG holding & processing your personal data for the purpose of work finding services. TARCG is The Aviation Recruitment & Consulting Group.

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Position Requirements
10+ Years work experience
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