Supply Center Specialist

Supply Center Specialist

Our client, a leader in scientific retail support, is seeking a Supply Center Specialist to join their team. As a Supply Center Specialist, you will be part of the Operations Department supporting on-site customer service and inventory management. The ideal candidate will have strong organizational skills, excellent communication abilities, and a proactive attitude, which will align successfully in the organization.

Location:

Cambridge, MA, Remote

Pay Range: $24

What's the Job?

• Provide exceptional customer service by building strong relationships with on-site scientists, lab managers, and procurement teams to anticipate needs and resolve product-related inquiries quickly.
• Oversee daily inventory management, including receiving, unpacking, restocking, rotating, and auditing stock to maintain optimal product mix and accuracy.
• Maintain merchandising and branding standards, ensuring the Supply Center is visually organized, compliant, and reflective of the company's brand.
• Support growth initiatives by identifying new product opportunities and implementing on-site promotions, product shows, and customer engagement events.
• Collaborate with commercial teams to communicate customer feedback, customer trends, and competitive intelligence to drive business improvement and increase market share.

What's Needed?

• Minimum of 1 year of proven experience in customer service, retail, sales, research & development, or related fields.
• Strong organizational skills, attention to detail, and ability to work independently.
• Customer-centric mindset with the ability to quickly understand and respond to customer requirements.
• Ability to anticipate needs and solve problems proactively in partnership with team members.
• Demonstrates a sense of urgency, optimism, and a proactive approach to challenges and change.

What's in it for me?

• Opportunity to work in a dynamic and supportive environment supporting scientific research and development.
• Chance to develop your skills in inventory management and customer service within a growing organization.
• Flexible work arrangements including remote work options.
• Engage in meaningful work that directly supports scientific progress and innovation.
• Be part of a team that values diversity, inclusion, and continuous improvement.

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!