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Remote Complaints Analyst - Entry Level
Remote / Online - Candidates ideally in
Marietta, Cobb County, Georgia, 30006, USA
Listed on 2026-07-18
Marietta, Cobb County, Georgia, 30006, USA
Listing for:
American Express
Remote/Work from Home
position Listed on 2026-07-18
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
American Express in the USA seeks a Complaints Analyst to contact customers with expired accounts and implement steps to preserve the account, supporting retention efforts through careful communication.
You will register and process standard complaints per policy (SLA/reimbursement grid), perform a cause‑of‑complaint analysis to identify drivers of dissatisfaction, and prepare timely responses for approval.
#J-18808-LjbffrPosition Requirements
Less than 1 Year
work experience
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