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Remote Head of Client — AI-Driven
Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listed on 2026-07-18
New York, New York County, New York, 10261, USA
Listing for:
Project expedition
Remote/Work from Home
position Listed on 2026-07-18
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
Location: New York
Project Expedition is seeking a hands-on, AI-forward Head of Client Experience to scale exceptional service without losing the personal touch our clients, travel advisors, partners, and travelers expect.
The role is deeply operational, requiring you to own day-to-day CX performance, coach leaders, and engage directly with customers. You will blend AI with human judgment to improve speed, accuracy, and warmth across email, chat, and phone.
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