Remote WFM Lead - Forecasting & Scheduling
Remote / Online - Candidates ideally in
Birmingham, Jefferson County, Alabama, 35275, USA
Listed on 2026-07-29
Birmingham, Jefferson County, Alabama, 35275, USA
Listing for:
EBSCO Industries, Inc.
Remote/Work from Home
position Listed on 2026-07-29
Job specializations:
-
Entertainment & Gaming
Job Description & How to Apply Below
Moultrie, a Birmingham‑based leader in game feeders, seeks a Workforce Management Specialist who will own forecasting, scheduling, and real‑time capacity across voice and chat channels. You will build interval forecasts, design schedules, and monitor performance to meet service levels during seasonal peaks.
The role requires strong WFM background, experience with VE like Verint or NICE IEX, and the ability to operate in a remote environment with data‑driven decision making.
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