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Remote Billing Specialist, Subscriptions & Support
Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-08-03
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for:
Third-Party Job Posts
Remote/Work from Home
position Listed on 2026-08-03
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
Cloudbeds is seeking an Associate Billing Specialist to support customers and internal teams with billing and subscription inquiries. You will handle tickets by email or phone, conduct exit interviews for cancellations, and collaborate across departments to resolve subscription-related issues.
The role emphasizes accuracy in subscription records, data analysis of trends, and improving processes to enhance the customer experience. Remote-first culture and strong growth opportunities are offered.
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