Customer Growth Lead

About Us

Immutable is the world's fastest-growing game platform, built to power the next generation of games. We aim to drive the next evolution of gaming, combining performance, digital ownership and cutting-edge technology to help games grow and succeed. At the intersection of AI-driven analytics, high-performance growth tools, and seamless digital ownership, our technology helps studios attract, engage, and scale player communities across both Web2 and Web
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Founded in 2018, Immutable is one of Australia's fastest companies to reach unicorn status, raising more than AUD $400M+ with a valuation of AUD $3.5B. Today, more than 700 games are building on Immutable, and industry leaders like Ubisoft have chosen us as their partner for the future of gaming.

Over 6 million players use Immutable Passport, our unified identity enabling frictionless cross-game experiences, and our Immutable Audience platform has become the fastest-growing SaaS product line in our history. We're scaling rapidly, backed by a global team of creators, engineers, and gamers united by one mission: to build the most valuable growth layer in gaming and redefine how games launch, scale, and succeed.

Immutable is on a mission to help more games launch, grow and monetise successfully, and our Customer Growth team is central to that. We have built a modern martech stack for game studios, and now we need genuine, hands‑on growth expertise to run it. We are looking for a Customer Growth Lead to own performance marketing end‑to‑end for a portfolio of game studios, running paid campaigns, setting up and optimising ad networks, and building the lifecycle programs that keep players coming back.

This is a high‑ownership, high‑autonomy role with a direct line to leadership. You will operate independently in your region, shape how studios grow on Immutable, and help build a growth engine that scales across the business. Gaming experience is ideal, but if you have run real growth in adtech, e-commerce or retail, your craft will transfer. We are hiring an operator who does the work, not an advisor.

• Plan, launch and optimise paid acquisition campaigns for game studios.
• Set up and tune ad networks and user acquisition channels end‑to‑end.
• Design and run launch growth plans for studio partners.
• Own email, CRM and lifecycle programs that retain and re‑engage players.
• Onboard studios onto Immutable's Audience growth products.
• Own a budget, track performance, and reallocate spend based on data.
• Build repeatable growth playbooks that scale across multiple studios.

• Hands‑on performance and paid marketing experience: you have personally run and optimised campaigns and owned the numbers.
• Practical experience setting up and optimising ad networks or user acquisition.
• End‑to‑end growth craft across paid, lifecycle, email and launch.
• Comfort owning a budget and making data‑led allocation and optimisation calls.
• Lifecycle and retention marketing experience across email and CRM.
• Fluency with martech tooling and onboarding customers onto growth products.
• High autonomy and ownership: you run your patch and drive your own outcomes.
• Strong communication and influence: you can build trust and represent Immutable credibly.
• Comfort using AI daily to move faster on copy, creative, reporting and optimisation.

• Gaming industry or games UA background.
• Experience across adtech, e-commerce or retail growth at pace.

We are proud of the benefits that we offer for all of our employees globally.

Here is a snapshot

Attracting the best global talent

We commit to paying globally competitive base salaries and contributions to a long‑term fund

Sharing our products' success through Employee Stock Options ESOP

Our flexible working model blends the best of both worlds:
Sydney-based employees enjoy hybrid 3 days a week in our vibrant head office, while remote team members can work from home or utilise access to global office hubs via a WeWork All-Access pass

Lunch is ordered fresh every day in our friendly office in Sydney CBD

Quarterly End of Cycle Celebration Awards and Dinner

USD $500 WFH allowance to set up your home office

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