Housing Specialist

Salary Range:
Starting Salary: $64,049.72

Posting Date:
Wednesday, August 12, 2026

Final date to receive applications:
Wednesday, August 26, 2026

General Description:

Hybrid office/remote position. Reports to a Manager in the Leased Housing Division. The Housing Specialist is responsible for all duties relating to clients eligible for BHA leased housing programs, including but not limited to: certification of initial and continued eligibility, redetermination of participant income upon request, preparation and execution of all necessary documents to complete leasing associated initial occupancy and relocation, serving as a primary point of contact for owners with BHA clients as tenants, and serving as a liaison for owners and tenants with other divisions of the Leased Housing Department and the BHA.

• Determines program eligibility, voucher size and applicable payment standards in calculating total tenant share for applicant and participant families in accordance with HUD or DHCD regulations and BHA policy.
• Collects income, asset, and deduction verification in accordance with Federal Regulations, BHA policy and business practices.
• Calculates family’s annual income in accordance with BHA policy by reviewing information including, but not limited to, family eligibility questionnaire, pay stubs, benefits statements, statements from financial institutions, and other verification related to eligible expenses and deductions to annual income.
• Counsels family on program requirements, including, but not limited to reporting requirements, family obligations, requests for relocation and the impact of proposed rent increases.
• Counsels clients on program requirements and housing search.
• Counsels clients individually during the housing search; monitors voucher expiration, recommends extensions of time and cancels certificates upon expiration.
• Receives the Request for Lease Approval and arranges for inspections of housing units.
• Assists the client with negotiating the rent with the landlord to minimize monthly tenant payments and maintain program affordability. Responds timely to requests and inquiries from clients and staff, by phone, in person and by written communications.
• Works collaboratively with clients, owners, and other stakeholders to provide the information, services or assistance needed in a timely and professional manner.
• Completes all certifications in a timely manner to ensure proper notice and prompt payment to the landlord and family.
• Enters accurate information into the BHA system of record and completes accurate and timely 50058s for submission to HUD.
• Maintains required correspondence and documents in client electronic files per Leased Housing’s required protocol.
• Notifies program applicants, participants, and owners in a timely manner of the results of program transactions.
• Understands and applies HUD or DHCD regulations, and BHA policies and procedures.
• Works collaboratively with Leased Housing’s quality control team to correct errors.
• Reviews and takes appropriate action for program non-compliance, including recommending proposed termination of assistance.
• Performs other related housing specialist duties as required.

High school diploma or GED is required. A Bachelor's Degree is preferred. Demonstrated ability to assess eligibility with accuracy and resolve complex related matters. Relevant experience may be substituted for education requirements. The capacity to perform simple mathematical calculations quickly and accurately is required. Ability to communicate clearly and concisely both orally and in writing. Ability to relate positively and in a professional manner to persons of all races, ethnicities, income levels and age groups.

Proficiency in a language other than English is highly desirable.

• 14 paid holidays
• 3 personal days
• 2 weeks’ vacation
• 3 weeks of paid sick leave
• MBTA discount
• participation in the City’s pension plan
• healthcare through the Commonwealth
• and much more

Boston Housing Authority (BHA) fosters sustainable communities by providing quality affordable housing, bringing stability, opportunity, and…