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VIP Retail Support Lead — Hybrid/Remote
Remote / Online - Candidates ideally in
Tampa, Hillsborough County, Florida, 33646, USA
Listed on 2026-09-04
Tampa, Hillsborough County, Florida, 33646, USA
Listing for:
Hard Rock Digital
Full Time, Remote/Work from Home
position Listed on 2026-09-04
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
Hard Rock Digital is seeking a Retail Support Supervisor to lead a team delivering betting and account-related support to players at partner casinos. You will coach, guide, and monitor performance while ensuring compliance with regulatory requirements and policies.
You will report to the Director of VIP and Retail Support and drive timely coaching, training, and process improvements to deliver best-in-class service in a regulated gaming environment.
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