Remote Customer Success Manager — Gaming; Mid-Market
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listed on 2026-10-06
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Entertainment & Gaming
Customer Service Rep -
Customer Service/HelpDesk
Customer Success Management, Customer Service Rep
Location: Town of Poland
Keywords Studios is seeking a Customer Success Manager to drive product adoption and support retention for mid-market gaming clients. You will collaborate with Account Managers to ensure renewals and growth while acting as a trusted advisor on Helpshift platform usage and best practices.
The role requires strong business acumen, data-driven decision making, and cross-functional collaboration across a global team. Remote work with travel as needed is supported.
This is an excellent opportunity to take on the Remote Customer Success Manager — Gaming (Mid-Market) role at Keywords Studios.
As a Remote Customer Success Manager — Gaming (Mid-Market), you will play an important part at Keywords Studios in Town of Poland, NY, United States.
We invite applications for the Remote Customer Success Manager — Gaming (Mid-Market) position located in Town of Poland, NY, United States.
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