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Remote CX Lead, Association Services & Support

Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60290, USA
Listing for: YMCA
Remote/Work from Home position
Listed on 2026-10-07
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 83000 - 100000 USD Yearly USD 83000.00 100000.00 YEAR
Job Description & How to Apply Below

YMCA is seeking a Lead, Association Services & Customer Support – Network Experience to provide operational leadership for enterprise customer experience across multiple intake queues and omni-channel channels. You will translate service standards into team practices and monitor performance trends to drive consistency and accountability.

This remote role is based in the Central Time Zone with typical hours 8am–4:30pm CT and occasional travel.

We are seeking a motivated Remote CX Lead, Association Services & Support to join YMCA in Chicago, IL, United States.

The following role is for a Remote CX Lead, Association Services & Support with YMCA.

Our group is growing, and we are hiring a Remote CX Lead, Association Services & Support in Chicago, IL, United States.

This role is for the Remote CX Lead, Association Services & Support role at YMCA.

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