Payments Consultant

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Who are we? Optimized Payments is the only fintech firm purpose-built to find and unlock value wherever it resides in our portfolio’s payment ecosystem. We’ve assembled a team with deep expertise across payments specialties to develop a proprietary analytics platform that finds actionable insights. We are an Atlanta-based, 17‑year‑old growing company looking for talented individuals who want to grow with us.

Our client portfolio includes Fortune 500 firms such as Apple, Staples, Safeway, Priceline, Autonation, and the U.S. Postal Service.

Who are you? Do you have a passion for payments analytics, and delight in providing continuous value to our merchant clients? If so, look no further! Our dynamic team is seeking a Payments Consultant who is innovative, dedicated, and has an entrepreneurial spirit.

The Payments Consultant is responsible for building effective ongoing relationships and ensuring that each client receives the optimal experience and payments performance outcomes, leveraging our expertise and our proprietary analytics platform. While Atlanta candidates are preferred, we are open to all U.S. locations for remote work.

• Serve as a subject matter expert with clients, advising them on all things payments.
• Engage client stakeholders with the Optimized Payments analytics platform, driving reporting platform sufficiency.
• Build long‑term relationships to optimize value they receive from the payments analytics platform.
• Advocate for clients within the payments ecosystem, working with key players and vendors to optimize recurring payment processing for merchants.
• Monitor payment transactions and engage when there are failures, alerts, chargebacks, or other processing issues.
• Use payments data to analyze processes that help or hinder payment success.
• Stay knowledgeable of current trends impacting overall payment effectiveness, and communicate these to customers with proactive solutions.
• Able to travel as needed; other duties as assigned.

• Bachelor’s degree in a related field required.
• 3–5 years of experience with RFP management and global payments preferred.
• Excellent verbal and written communication skills.
• Strong analytical and problem‑solving skills.
• Experience with payment service providers such as Adyen, Chase, Stripe.
• Experience with recurring billing system providers such as Vindicia, Recurly, Zuora, Stripe.
• Knowledge of credit card scheme regulations, disputes, and chargeback processes.
• Knowledge of global processing, including cross‑border and local payment methods.
• Deep understanding of how these systems interconnect and impact credit card payment success.
• Knowledgeable in payment operations, comfortable speaking with CFOs on payment, reconciliation, fraud, risk, time frames, cost, etc.
• Knowledge of global and regional payment rails.
• Articulate and concise communication style.
• Attention to detail and sense of urgency.

• Competitive salary and benefits package.
• Stock options.
• 401(k) plan.
• Flexible discretionary PTO + paid holidays.
• Opportunity to be part of a dynamic, fast‑growing company expected to double in size in two years.
• Hybrid work environment, flexible to work from home 3 days a week.
• Collaborative and inclusive company culture.
• Free onsite covered parking and access to a full gym with showers.

Optimized Payments strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by provincial and/or federal law. Accommodations for candidates with disabilities are available on request during all aspects of the recruitment and selection process.

If accommodation is needed during the recruitment and selection process, please contact us and we will work with you to meet your accessibility needs.