Experienced Tax Professional - Remote

Overview

Join to apply for the Experienced Tax Professional - Remote role at H&R Block
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Our Company:
At H&R Block, we believe in the power of people helping people and strive to provide help and inspire confidence in our clients, associates, and communities. We maintain a high performing, connected culture where everyone feels like they belong. We pursue a long-term strategy focused on innovation, client experience, and sustainable growth as part of Block Next.

• Conduct tax interviews with clients and support do-it-yourself online tax clients through virtual tools (video conferencing, phone, chat, email).
• Generate business growth, increase client retention, and offer additional products and services.
• Collaborate with leaders and peers to coordinate remote work and communicate impact on results.
• Grow your tax expertise and stay current with tax guidance and client needs.

• Experience completing individual tax returns.
• Experience working in a fast-paced environment.
• Access to high-speed, reliable internet.
• Experience with technology tools, specifically MS Teams and Outlook.
• Ability to communicate complex tax situations concisely via phone, email, and chat.
• Experience utilizing effective customer service techniques.
• Analytical and problem-solving skills.
• Successful completion of the H&R Block Tax Knowledge Assessment or equivalent.
• High school diploma or higher.
• Must complete continuing education requirements and meet IRS and applicable state requirements.
• Availability to work a minimum of 20 hours a week during peak tax season.
• Skill in researching information using tax publications and instructions (e.g., IRS Publications).

• Medical coverage and mental health support and coaching as part of total well-being programs.
• 401(k) Retirement Savings Plan and Employee Stock Purchase Plan.
• Tax prep benefit for associates to receive the same tax preparation as clients at no direct cost.
• Flexible/remote opportunities and collaborative teams.

H&R Block is an equal opportunity employer and values diversity in the workplace. If you’re looking to make an impact, H&R Block is the place for you.