Crypto Operations Associate

We’re a team of 200+ globally distributed members who love working from our favorite places worldwide. Our team spans the USA, Canada, Japan, Hungary, Nigeria, Brazil, the United Kingdom, and more!

We’re looking for candidates eager to join Alpaca’s growing organization, who are excited about our Mission of “Open financial services to everyone on the planet and share our Values of “Stay Curious,” “Have Empathy,” and “Be Accountable.”

Your Role:

The Alpaca Crypto teamis a 100% distributed and remote team.

This role will report directly to the Global Director of Crypto Operations.

Things You Get To Do:

• Primary responsibility for the daily monitoring and surveillance of all customer activity
• Primary responsibility for daily operational tasks including trading, new accounts, and cash management functions;
• Cryptocurrency trading executions and exceptions (errors, corrections, etc.)
• Assist with customer onboarding, including KYC and account approval
• Review of general ledger accounts, identify and reconcile account discrepancies
• Support the Anti-Money Laundering Program and investigations that result from suspected suspicious activity
• Proactively drive impactful changes across workflows, policies and tools
• Clearly communicate with internal and external partners in an effective, tactical, and insightful manner
• Ad hoc duties and projects as assigned
• Global remote location, core time around 9am to 5pm PT (working hours: 8 hours per day, holidays follow the US market holidays)

Who You Are (Must-Haves):

• Excited about what Alpaca is building!!
• 3+ years of relevant experience in a broker-dealer, financial services, trading or cryptocurrency operations role
• Bachelor's degree or equivalent experience
• Familiarity with cryptocurrency, or strong desire to learn
• Work effectively and supportively within a team environment as well as work independently
• Strong attention to detail and problem-solving skills, with the ability to thrive in a fast-paced environment
• Must possess the ability to adapt to a rapidly changing business and regulatory environment
• Enjoys challenges and taking ownership of new responsibilities
• Inspired by Alpaca’s mission and enthusiastic about supporting our customer base and growing the platform

Who You Might Be
(
Nice-to-Haves
):

• Startup mindset for a fast paced, high growth environment
• Familiarity or interest in:
  Fin Tech, financial markets, cryptocurrencies, investing applications

• Competitive Salary & Stock Options
• New Hire Home-Office Setup:
  One-time USD $500
• Monthly Stipend: USD $150 per month via a Brex Card

Developer APIs for stocks, options and crypto trading, investing apps, and embedded fintech.