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Commercial Invoicing Representative

Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60602, USA
Listing for: C.H. Robinson Worldwide, Inc.
Remote/Work from Home position
Listed on 2026-01-11
Job specializations:
  • Finance & Banking
    Financial Analyst, Accounts Receivable/ Collections, Accounting & Finance, Financial Reporting
  • Business
    Financial Analyst, Accounts Receivable/ Collections
Job Description & How to Apply Below
C.H. Robinson is looking for a Commercial Invoicing Representative to ensure accurate, timely invoicing that directly supports revenue integrity and customer confidence. Your work will help connect daily operations to financial results, making a meaningful impact on cash flow and client satisfaction. You'll manage invoicing activities, resolve discrepancies, and collaborate with internal teams to deliver clean, compliant invoices in a fast‑paced environment.

Apply today if you're detail‑driven and want your work to make a real business impact. At C.H. Robinson, we're firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site four days a week, igniting creativity and driving impactful results. With the flexibility for remote work one day a week, this role strikes the perfect balance between teamwork and autonomy.

DUTIES AND RESPONSIBILITIES The duties and responsibilities of this position consists of, but are not limited to, the following:
* Ensure all invoices are accurate and released on time according to SOPs
* Manage and complete customer specific invoice requests
* Utilize problem solving and critical thinking skills to work with customer account teams and customers to resolve invoicing issues and questions
* Assist accounts receivable, account team, and collections team on matters of delinquent accounts
* Contribute ideas for invoicing process improvement
* Maintain professional relationships with their customers' Accounts Payable teams to ensure our invoicing practices are aligned and current
* Other duties or responsibilities as assigned according to the team and/or country specific requirements QUALIFICATIONS

Required:

* High School Diploma or GED
* Minimum 2 years of customer service experience Preferred:
* Proficient in Microsoft Office Suite of Programs
* Previous experience with the Navisphere system
* Strong written and verbal communication skills
* Positive, professional attitude and excellent customer service skills with an ability to deal with conflict/sensitive topics
* Strong interpersonal skills
* Critical thinking skills and the ability to use own judgement and make decisions
* Self-motivated and the ability to work independently
* Effective in multitasking and prioritizing their skills and time
* Ability to motivate and encourage change, able to get positive results in a very large, dispersed organization
* Values a diverse and inclusive work environment We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience. Compensation Range $ 19,95 - $ 31,59 The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training.

Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation. Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few.

You may just be our next great fit! Equal Opportunity C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE isabled eteran Benefits Your Health, Wealth and Self Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you…
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