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FIU Director Customer Risk; Remote

Remote / Online - Candidates ideally in
Winter Haven, Polk County, Florida, 33884, USA
Listing for: SouthState Bank, N.A.
Remote/Work from Home position
Listed on 2026-02-13
Job specializations:
  • Finance & Banking
    Risk Manager/Analyst, Financial Compliance
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
Position: FIU Director Customer Risk (Remote)

The South State story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.

We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At South State, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!

SUMMARY/OBJECTIVES

The FIU Director Customer Risk supports the Bank's enterprise-wide BSA/AML/OFAC Program to assist management in minimizing the Bank's exposure to BSA/AML/OFAC risk by performing up front and ongoing due diligence of complex commercial customers utilizing a variety of resources and tools to assess customers for BSA/AML/OFAC risk and recommend appropriate risk mitigation. The FIU Director Customer Risk must keep abreast of the current and emerging BSA/AML/OFAC regulations and financial crime trends and understand the Bank's risk appetite to assist in managing and identifying higher risk accounts.

It is the policy of South State Bank to comply with the Bank Secrecy Act (BSA), USA PATRIOT Act, and the requirements of the Office of Foreign Assets Control (OFAC), and other related anti-money laundering/ anti-terrorist financing initiatives. The Bank has established a Bank Secrecy Act/ Anti-Money Laundering/Office of Foreign Assets Control (BSA/AML/OFAC) Compliance Program, covering all requirements of the BSA, USA PATRIOT Act and OFAC rules and regulations.

Upon completion of required training, the Board of Directors of South State Bank shall hold each employee accountable for adhering to the established operating procedures and internal controls as set forth in the Bank's BSA/AML/OFAC Program. Continued instances of non-compliance or willful violation of law may result in disciplinary action, up to and including termination.

ESSENTIAL FUNCTIONS
  • Responsible for managing processes for identification, tracking, risk classification and review of all relationships/accounts designated by the bank as high risk throughout the enterprise

  • Responsible for managing processes for identification, tracking and risk classification of all relationships/accounts designated as potentially higher risk, as defined by the bank's risk assessment and/or policy

  • Maintain records related to all higher risk groups for use in assessing risk and required reporting

  • Assist in program/process development for new Bank initiatives that involve higher risk customer types

  • Perform periodic high risk account reviews when needed

  • Develop, implement and maintain written procedures to support the functions performed in the Customer Risk group

  • Process requests for information related to audits and examinations

  • Provide Customer Risk metrics and data for committee and Board reporting

  • Assist in projects as may be assigned related to Customer Risk

  • Assist with gap analysis and review of target bank customer base to assess impact of future bank acquisitions/mergers as it relates to Customer Risk

  • Maintain proficiency in all aspects of BSA/AML compliance; attend FIU training as assigned by the Chief BSA Officer

  • Adhere to all provisions of South State Bank policies and procedures, including the confidentiality policy, code of ethics and BSA/AML/OFAC policies and procedures

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPETENCIES
  • Familiarity with various AML monitoring systems and commercial research databases

  • Extensive experience at a high level with complex customers such as third party payment processors and senders, private equity/venture capital, program managers, institutional investors and Fin Tech companies

  • Strong research and problem resolution skills

  • Ability to work and thrive in a fast paced, high intensity, high demand and deadline driven environment

  • Self-motivated, dependable, adaptable, and detail-oriented with strong analytical and organizational skills

  • Proficient with PC work, including Microsoft Outlook, Word, Excel, PowerPoint, and other varying software if/as needed; knowledge of and ability to use internal bank systems a plus

  • Excellent oral and written communication skills

  • Ability to draft reports, prepare documents, and compose letters, memorandums, and business correspondence

  • Ability to interface with all business lines and legal entities and people of varying level, title and knowledge

  • Ability to read, analyze and interpret Federal and State banking regulations related to the Bank Secrecy Act and anti-money laundering

Qualifications, Education, and Certification Requirements

Education
:
Bachelor's degree preferred

Experience
:

  • 7 years minimum of related BSA/AML experience in a management capacity

  • Minimum 3 years supervisor…

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