Relationship Manager Associate

Responsibilities

• Build relationships with clients, advisors, planning, and investment solutions teams.
• Service existing client relationships (including calling, meeting, corresponding, and addressing requests as well as processing money and asset movements, and trade flow requests) with the highest level of service and prompt follow-up with the client.
• Prepare documentation and materials required for client meetings, including customized reports to illustrate both simple to complex investment/planning issues.
• Collaborate with our advisors and operations team to onboard new client relationships through correspondence, reports, new account paperwork, and advisory agreements.
• Maintain clients and review performance/attribution in performance reporting software.
• Attend client meetings and partner with Sr. Advisors to effectively communicate investment strategy and planning recommendations.
• Provide support for comprehensive financial planning clients by gathering and entering client data to build out planning profiles, develop financial planning analysis, formulate planning goals, and bring forth solutions.
• Partner with Sr. Advisors to develop suitable portfolio recommendations for clients.
• Perform other duties and special projects as required, including firm-wide initiatives.

A Wealth Relationship Manager Associate will provide support in the delivery of advice to clients. Within our team structure, the Associate’s primary responsibility is to prepare financial analysis, modeling, and client materials under the guidance of senior professionals, participate in client meetings, and complete follow‑up work.

• Bachelor’s degree in a related field (e.g., finance, accounting, tax), or 3+ years of experience at a wealth management or financial planning advisory firm.
• Proficiency in Word, Excel, PowerPoint, and Outlook.

• Relevant exposure to CRM and financial services software.
• Strong work ethic, professional demeanor, and client service focus.
• Good organizational skills (e.g., multi‑tasking and adapting priorities to meet deadlines).
• Excellent verbal and written communication skills.
• Knowledge of or exposure to eMoney or similar financial planning software.
• Possession of (or ability to obtain) FINRA Series 65.
• CFA, CFP, CPA, or other applicable certification preferred.

Our colleagues, like our clients, tend to stay with CAPTRUST for years. It’s a great culture in which to work and grow. At CAPTRUST, expect a fully stocked break room, fun employee events, and a quality team surrounding you with opportunities for personal growth.

• Company discretionary bonus.
• Health, dental, and vision coverage; employer 401(k) plan and company match; health savings accounts; flexible spending accounts; and voluntary supplemental plans subject to plan terms.
• Company‑paid benefits such as life insurance, short‑term disability, and long‑term disability, subject to applicable waiting periods.
• Paid time off (PTO) or Paid Sick Leave (PSL).

4201 Congress St #160 | Charlotte, NC 28209 This is not a remote or work‑from‑home position.

We make it a priority to hire those who have a commitment to service, a real interest in other people, and a passion to continuously improve. Simply put: the difference at CAPTRUST is the quality of our people and depth of our bench. If you are ready to make your mark, we want to talk to you.

• Ability to build successful, collaborative, and trusting relationships.
• Instinctive aptitude for consistently creating accurate, concise, respectful, and easy‑to‑understand verbal and written communications conveying complex information.
• A strong sense of urgency about getting work done and solving problems to achieve results that benefit our clients and colleagues, even when faced with challenges.
• Inherent desire to give back to our communities and enrich the lives of those around us.
• An other‑centered mindset.
• Integrity through maintaining objectivity.

At CAPTRUST, we are committed to building and maintaining a diverse workforce and inclusive work environment where ALL colleagues feel authentically seen, respected, and supported. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of sex, gender, race, religion, color, national origin, ancestry, physical or mental disability, genetic information, age, sexual orientation, gender identity, gender expression, protected veteran status, uniformed service, or any other status protected by federal, state, or local laws.

This position will remain open until filled.