Collections Specialist

A well-established organization in the Wayne, PA area is seeking a Collections Specialist to join their finance department on a Temp-to-Perm basis. Due to growth and increased volume, this is an immediate opening for a candidate with strong analytical, communication, and Excel skills who thrives in a fast-paced, collaborative environment. This is a hybrid position and will report onsite 3 days per week and work from home 2 days per week.

Looking to hire ASAP!

• Manage the collection of open accounts receivable across multiple midsize accounts.
• Investigate and resolve payment delays, discrepancies, and deductions to ensure timely collection.
• Collaborate with sales and account management teams to reconcile outstanding balances and resolve disputes.
• Research shortage deductions and prepare payback claims for resolution.
• Communicate with clients to address invoice-related questions and collection concerns.
• Monitor AR aging reports, identify trends, and drive reduction of open receivables.
• Maintain accurate records of collection activities, payment arrangements, and correspondence.
• Contribute to the continuous improvement of AR and deduction management processes.

• Associate or Bachelor’s degree preferred (Accounting, Finance, or Business).
• 3+ years of experience in collections, AR, or accounting.
• Strong proficiency in Microsoft Excel (Intermediate level required; assessment may be requested).
• Prior experience working with retailers or consumer products accounts is highly desirable.
• Strong attention to detail and ability to manage multiple priorities.
• Excellent verbal and written communication skills with both internal and external stakeholders.
• Demonstrated problem-solving and analytical ability in a high-volume environment.