Special Services Tax Auditor

DEPT OF REVENUE Funding Arizona’s future through excellence in innovation, exceptional customer service and public servant-led continuous improvement. All Arizona State employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government. Our goal is for every ADOR team member to reflect on individual and team performance, reduce waste, and commit to continuous improvement with sustainable progress.

Through AMS, every ADOR team member seeks to understand customer needs, identify problems, improve processes, and measure results. Special Services Income Tax Auditor 4

Job Location:

1600 W Monroe Street, Phoenix AZ 85007

Salary: $62,000 per year

Grade: 23

Closing Date:
Until Filled

The Special Services Income Tax Auditor 4 serves as the team lead and subject-matter-expert within their unit and is responsible for the workflow coordination of the team, mentoring team members, and serving as the first point of escalation. This role conducts difficult audits, medium to large in scale, of individual and corporate income tax, withholding tax, and/or emerging tax audits. These responsibilities are completed using acceptable audit methods and procedures to ensure taxpayers are in compliance with Arizona tax law, rulings, case law.

This position also participates in the development of standard work and other audit resources for the Income Audit teams, such as policies, procedures, training manuals, etc. Additionally, part of the lead duties include supporting, training, and monitoring calls of the Individual Audit Call Center. This role is also responsible for collecting and analyzing data, planning and organizing audit procedures, and examining and reviewing financial records to prepare detailed reports of audit findings.

This position may offer the ability to work remotely, within Arizona, based upon the department’s business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

• Serves as subject-matter expert in the functional role
• Is the first point of escalation for those in the functional roles
• Coordinates workflow for peer team members in the functional roles
• Serves as a peer mentor to others in functional roles
• Provides "back up" monitoring for supervisor as needed
• Assist with on the job training of new auditors and ongoing training for audit staff
• Contributes toward positive team culture
• Help to provide solutions to questions and/or problems, thinking creatively and proactively regarding new issues

• Conducts the most complex audits involving the accurate calculation and application of tax laws, rules and regulations, policies and procedures of the department in a consistent manner to all taxpayers.
• May include accurate and timely examination of audits and determining and recomputing tax liabilities, and/or detailed review and determination of penalty abatement requests.
• May elicit clarifying information, accept evidence, evaluate both testimony in a written decision and prepare case files.
• Fully documents audits to support the department’s position and maintain the audit file in an orderly manner. Prepare work papers, audit reports and weekly reports.
• Performs and supports other audit functions, including research, examination, ticket/email resolution and tax system maintenance for accounts flagged for potential fraud
• Makes adjustments to taxpayer accounts in the tax system and tax system data cleanup to, including those accounts flagged for potential fraud

• Researches difficult issues and resolve taxpayer appeals timely, fairly, accurately and consistently
• Explains audit adjustments and conclusions to taxpayers and their representatives
• Discu…