MSR Loss Analyst
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-02-24
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Finance & Banking
Risk Manager/Analyst, Financial Analyst -
Insurance
Risk Manager/Analyst, Financial Analyst
Overview
The MSR Loss Analyst will be responsible for ensuring post-liquidation audits are conducted on loans that experience a loss in Lakeview Loan Servicing MSR portfolio, and that third-party liability is appropriately identified, billed, and collected. Loss reviews will typically be conducted after insurer and investor claims are paid (FHA, VA, USDA, Fannie Mae, Freddie Mac). The MSR Loss Analyst will also be responsible for reviewing other miscellaneous-type losses (tax penalties, MI late fees, etc.)
to determine loss responsibility.
This is a fully remote position that offers a competitive pay range of $30.00 to $33.00 per hour, plus an annual bonus. You ll also receive our excellent benefits package, which includes medical coverage starting on day one and a company-matched 401(k). Compensation may vary based on experience, location, and other job-related factors.
Responsibilities- Review sub-servicer invoices to reconcile losses on loans.
- Review applicable indemnifications from third parties to identify recoverable losses.
- Access servicing system and document management systems to QC claims filed by sub-servicers.
- Conduct loss reviews and prepare invoices and backup documentation for third-party recovery.
- Maintain reporting on claims work in process inventory.
- Participate in calls with sub-servicers and other third-party indemnification providers.
- Provide guidance and oversight to third-party contractors as necessary.
- 4+ years’ experience in mortgage servicing
- 2+ years’ experience in post-liquidation claims
- Familiarity with GSE and Government claims processes
- Prefer MSP knowledge, but not required
- Working knowledge of investor/insurer guidelines and time frames for default actions.
- Proficiency with GSE and Government claims systems (FHA Connection, Valeri, Black Knight, Vendorscape).
- Proficiency with Microsoft Office Suite (Outlook, Excel, PowerPoint, Word, Access).
- Working knowledge of post-liquidation claims to investor/insurers.
- Loss analysis/audit on claims submitted to the investor/insurer to determine the responsible party.
- Responsible for knowledge of counter party/seller/sub-servicer contracts as it applies to loss reimbursement.
- Submission and tracking of the bill backs to ensure timely reimbursement and responses on appeals.
- General knowledge on tax penalty-related items, as well as MI under-disclosed issues and MI late charges.
Lakeview is an Equal Employment Opportunity employer. All aspects of consideration for employment and employment with the Company are governed on the basis of merit, competence, and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.
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