Accountant, Financial Reporting, Accounting & Finance

Position Title: Accountant I (P1)

For more than three decades, Crown Castle has led the way in shared communications infrastructure, delivering profitable solutions by connecting communities, businesses, and people, and enabling each to thrive with reliable access to voice and data in more places, faster than ever before. When you join Crown Castle, you become part of a dynamic team of passionate and collaborative professionals engaging in complex challenges and contributing to projects that shape the future of life and work.

Although you will be hired as a Crown Castle employee, your employment and the responsibilities associated with this job likely will transition to an acquiring company in the future. For more information, please visit:

Ensure timely and accurate compliance with Government and State agency billing requirements, policies, and procedures. Responsible for the daily activities related to managing, reporting and filing submissions to governmental agencies, such as USAC and CPUC, as well as customers.

This position works closely with internal and external partners to resolve issues and to maintain accuracy and timeliness of billing, collections and cash applications. This position will report directly to the Supervisor.

• Provide support to Manager, Supervisor, Billing Specialist, and Cash Application team in the day-to-day operations of the accounts receivable functions in accordance with established controls
• Act as team escalation point for billing issues to customers, E-Rate consultants, Client Services and internal stakeholders to accomplish daily responsibilities and resolve issues
• Research and resolve E-Rate, CTF and customer AR aging issues, working with the Collections team
• Provide cash application support promptly and accurately to minimize unapplied cash
• Prepare customer account reconciliations as required
• Learn E-Rate, Rural Health Care (RHC), and California Teleconnect Fund (CTF) processes
• Support inquiries from internal, external and governmental auditors
• Assist in the enhancement and documentation of departmental processes
• Summarize data for management review and analysis
• Review contracts to ensure invoices align with supporting documentation
• Contribute to team effort by accomplishing related deliverables as needed
• Maintain alignment with company policies and procedures and compliance with SOX
• Maintain team metrics ensuring volume achievement and quality control
• Provide excellent customer service to customers and cross-functional business partners
• Complete ad hoc projects as assigned

• Bachelor's Degree in Accounting, Business or equivalent experience in Accounting, Finance or related discipline preferred.

• 0 - 2+ years experience in accounting/Finance environment required
• Strong MS Excel experience
• Ability to organize and set priorities in a fast-paced environment
• Problem solving skills and the ability to work in a team environment

This role falls into our hybrid work model, which is 2-days work from home (Monday and Friday) and 3-days in the office (Tuesday through Thursday) to optimize collaboration, relationship building and key stakeholder engagement and may require some travel as needed.

At Crown Castle, we do our best to ensure you have access to the resources you need to live a healthy and happy life no matter where you are in life. Our benefits are built around your individual needs, covering physical, mental, and financial health and designed to enhance your quality of life.

We are proud to offer a full suite of health and wealth benefits for you and your loved ones. Below are a few of the key highlights of the many benefits we provide.

• Comprehensive healthcare plans with highly company subsidized premiums and up to $2,000 annual company contribution to your Health Savings Account (HSA base plan for employee and dependents).
• Market-leading 401(k) plan, which includes up to 10% company contributions through our 5% match and 5% profit sharing program (based on employee contributions).
• New-child leave up to 8 weeks of 100% paid…