Billing Specialist

Senior Talent Acquisition Partner at MRI Software

MRI Software is seeking a Billing Specialist to work hybrid in our Solon, OH Office (3 days in office, 2 days remote)! The Billing Specialist will be working with the core business team as well as supporting any acquired entities’ AR portfolios. This individual will be responsible for all aspects of billing related to specific MRI Software verticals. The Billing Specialist will work closely with Finance, Legal, and Sales departments to coordinate the billing of net new deals, client renewals, and ad hoc additions to client portfolios.

You will be responsible for meeting deadlines around billing in order to assist in the closing of monthly books for financial statement preparation. The Billing Specialist role offers great opportunities to work on various projects as they arise; providing the chance to learn new processes and procedures, which lead to increased roles and responsibilities within the company.

Responsibilities:

• Process all billing opportunities related to assigned MRI Software business verticals.
• Gain an understanding of end‑to‑end revenue impact of respective billing, and credits, including all deferred revenue implications.
• Identify, track, and resolve potential billing issues.
• Work with the Legal department to understand all contracts and order documents as they relate to fee schedules and client billing.
• Work with the Sales department to accommodate client requests.
• Research and resolve client disputes and escape the issues to the right internal contacts/departments.
• Manage and maintain client information within the billing system to ensure proper delivery of invoices.
• Make recommendations to implement improved processes and procedures.
• Perform other duties and participate in other projects as assigned by management, including cross training within the department.

Requirements:

• Experience working with MS Excel and Word
• Consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance
• Good communication skills and ability to work well individually or as a member of a team
• Attention to detail and ability to plan, organize, prioritize and multi‑task
• Shows strong initiative, problem analysis and problem‑solving skills
• Bachelor’s degree or equivalent work experience
• Background in Finance is preferred, but not required
• Strong ability to resolve discrepancies and knowledge of billing systems.

We’re obsessed with making this the best job you’ve ever had!

We want our teams to love working here, so we’ve created some incredible perks for you to enjoy:

• Join our employee‑led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group
• Enjoy peace of mind over yours and your family’s health with our medical coverage options and HSA benefit
• Invest in our competitive 401k plan and help set you up for your future
• Big on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)
• Enjoy a fantastic work‑life balance with 20 days PTO plus observed Holidays, plus 16 hours of ‘Flexi’ time a year
• Further your professional development and growth with our generous Tuition Reimbursement offerings
• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year

At MRI, our company culture is more than a talking point – it’s what makes us shine! We value your hard work and encourage you to be your whole self while you do it. Passion, integrity, and inclusion mixed with a healthy dose of fun is what makes us the best fit for your next career move!

• Seniority level Entry level
• Employment type Full‑time
• Job function Finance and Accounting/Auditing
• Industries Software Development