Director of Financial Aid- North - West College - Anaheim

Director of Financial Aid – North – West College – Anaheim

Full time, immediate start, located in Anaheim, CA 92801. Salary $75,000.00 annually.

Remote job:
Yes. Telecommute:
Yes. Sponsor Visa:
No.

• Financial Aid Regulations
• Leadership
• Customer Service
• Organizational Skills
• Analytical Skills
• Problem‑Solving
• Communication Skills
• Confidentiality
• Microsoft Office
• Financial Aid Software
• Compliance
• Training
• Collaboration
• Reconciliation
• Audit Preparation
• Enrollment Support

• Provide leadership, training, and supervision to Financial Aid staff, ensuring accuracy, compliance, and excellent customer service.
• Oversee administration of federal, state, and institutional financial aid programs, including awarding, disbursing, returning of funds, and reconciliation.
• Ensure the financial aid process is conducted in compliance with Title IV regulations and institutional policies.
• Develop, implement, and maintain departmental policies and procedures to support compliance and efficiency.
• Monitor and analyze financial aid trends, regulatory updates, and institutional performance metrics; recommend improvements as needed.
• Conduct internal reviews of financial aid files, processes, and disbursements to ensure accuracy and adherence to regulations.
• Provide ongoing training and professional development for Financial Aid Advisors and staff.
• Serve as the primary point of contact for financial aid‑related audits, program reviews, and regulatory inquiries.
• Collaborate with Admissions, Student Services, and other departments to support enrollment and student retention goals.
• Communicate effectively with students and parents regarding financial aid eligibility, rights, responsibilities, and available resources.
• Represent the institution at financial aid workshops, conferences, and professional meetings.
• Perform other related duties as assigned.

• Comprehensive knowledge of federal, state, and institutional regulations related to financial aid and Title IV programs.
• Strong leadership skills, ability to manage, motivate, and develop staff.
• Excellent organizational, analytical, and problem‑solving skills.
• Strong commitment to providing outstanding customer service to students and families.
• Ability to establish and maintain positive and collaborative working relationships across departments.
• Excellent written and verbal communication skills.
• Ability to handle sensitive and confidential information with professionalism and discretion.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook) and experience with financial aid software systems.
• Ability to manage multiple priorities in a fast‑paced environment.
• Flexibility to work evenings and weekends as required.

• High school diploma or equivalent required; bachelor’s degree preferred.
• Minimum of five (5) years of progressive experience in financial aid administration, including at least two (2) years in a supervisory or management role.
• Demonstrated experience in compliance, reconciliation, and audit preparation.
• Prior experience in a postsecondary educational institution strongly preferred.

The Director of Financial Aid oversees the financial aid department, ensuring compliance with regulations and managing the awarding and disbursing of financial aid funds. The role also involves providing leadership and training to staff while collaborating with other departments to support student success.