Universal Banker; Floater

Washington Trust Charlestown, 4137 Old Post Road, Charlestown, Rhode Island, United States of America

Posted Tuesday, July 15, 2025 at 4:00 AM

Universal/Flex Banker (Floater)

Branch Banking Careers Available at Washington Trust!

Our branch banking employees create an environment of trust and an exceptional experience for our customers.

This unique position of Branch Flex Banker (Float) requires an individual to have previous banking experience and the ability to adapt to a changing environment.

This position supports a hybrid on-site/remote work schedule based on assignment. Travel is required within our Branch Network, with a home base at the Charlestown Branch. Premium pay will be considered.

What your responsibilities will be:

• While actively engaging with the customer, process customer transactions accurately
• Understanding and applying bank policies and procedures
• Provide a superior banking experience for the customer through a relationship building approach
• Proactively seek and recommend the best products and services to fit the customer’s needs
• Contribute to the achievement of sales objectives
• Accurately and efficiently process and manage customer transactions
• Understand and navigate various bank systems and equipment (ATMs, cash counting machines, cash recycler)

Qualifications that make you a good fit:

• Flexibility to adapt to ongoing schedule and location changes, as well as business change
• Enthusiasm for working with customers
• Possessing the initiative to be successful
• Proven experience in a customer service environment, prior banking, or financial services
• An understanding of personal finance which includes bank products and services
• Experience handling cash and processing transactions
• Strong computer skills with the ability to navigate various banking computer systems
• Experience dealing with confidential customer information
• Strong interpersonal skills
• The ability to initiate and maintain conversations that result in customer trust and banking relationships
• Great listening skills to identify products and services to meet customer needs

What we offer:

• Exceptional training and professional development from day one. We combine classroom and on-the job training with experienced mentors to support you during your development
• A Career Development Plan that gives you the knowledge and skills to advance:
  We’ll recognize and reward you with monetary increases and or bonuses at achieved milestones
• The opportunity to build successful relationships with business partners throughout the organization
• Achievable individual sales goals that pay you quarterly incentives while you contribute to the overall success of the branch team and organization
• Comprehensive benefits package, wellness program and generous tuition reimbursement for qualified coursework
• A friendly employee work environment with a company who maintains a culture of pride and commitment to our customers and community.
• Community service opportunities where you are encouraged and recognized for participation and giving back to your community.

Hours:

This is a 40-hour work week position. Availability required during these times:

Monday-Friday 7:45AM-6:15PM;
Saturday 7:45AM-1:15PM

* Saturday availability required, frequency dependent on need

Must have reliable transportation, we offer mileage reimbursement for travel beyond base location.

Compensation: A good‑faith, reasonable estimate of the base salary range for this role is $23.00 - $28.57 per hour and the actual offer will depend on factors such as experience, skills, training, certifications, and education. This includes a $1.50 premium.

This base salary reflects one component of our competitive compensation package. This position may be eligible for an incentive plan and includes a comprehensive benefits package.

Our employees enjoy a comprehensive benefits package, which includes health and welfare benefits, paid time-off, work-life program, and a 401(k) plan. We believe employees who are valued, recognized, rewarded and empowered, will achieve personal and professional growth. Apply today and find out why we have been voted one of the Best Places to Work in Rhode Island since 2011!

The Washington Trust…