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Business Support Associate

Remote / Online - Candidates ideally in
City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listing for: Syracuse University
Full Time, Remote/Work from Home position
Listed on 2026-03-07
Job specializations:
  • Finance & Banking
    Business Administration, Accounting & Finance
  • Administrative/Clerical
    Business Administration
Salary/Wage Range or Industry Benchmark: 22.12 - 24.05 USD Hourly USD 22.12 24.05 HOUR
Job Description & How to Apply Below
Location: City of Syracuse

Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus.

Remote work arrangements are limited in accordance with University policy.

Pay Range

Pay Range: $22.12 - $24.05

Staff Level

S4

FLSA Status

Non-exempt

Hours

Standard University business hours

8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type

Full-time

Job Description

This position is located in the School of Education’s Business Office. The position supports necessary purchasing and payroll transactions; reconciliations; invoicing and maintains confidential and general business records. Because the School’s financial position increasingly depends on managing financial aid, the position performs calculations for various financial aid awards. The position may be required to support auditing and analysis projects.

Education and Experience Skills and Knowledge
  • Accounting and reconciliation experience.
  • Strong attention to detail and ability to problem solve / triage low to mid-level issues and concerns.
  • Ability to partner with multiple offices and staff on campus.
  • Requires utmost discretion and confidentiality.
Responsibilities
  • Provides support to the Director of Budget and Administration with the daily financial activities within the School specifically by
    1) monitoring revenue and expenses for departmental or unit accounts; ensures expenditure control and compliance with funding and reporting requirements, University policy, and standard accounting procedures;
    2) reviewing expenditures to ensure conformance with budgetary provisions including sponsor and/or donor restrictions on certain funds;
    3) reviewing and approves expenditure, personnel, and purchasing documents for availability of funding, mathematical correctness, and compliance with University policy and state and federal funding requirements, and;
    4) processing, monitor and report on procurement activities (including procurement card activities) for School.
  • Responsible for coordination and analysis of graduate student support, including assistantships, international and domestic fellowships, graduate awards, scholarships, and internal financial aid.
  • The position coordinates with the Manager, Advancement Office and Graduate Recruiter on all graduate awards and scholarships, processing all scholarship forms in conjunction with Graduate Awards office.
  • Handles any inquiries and/or issues with graduate student financial aid.
  • Monitors, adjusts, and reports on awards by semester and updates and maintains database tracking of all graduate financial aid within the school.
  • Establishes and maintains tracking system for all Agency Agreements with outside entities; keeps library of related policies and procedures; keeps log of issues requiring higher-level intervention.
  • Processes all requests for new agency agreements; proactively initiate agreement renewals; ensures the documents are correct and complete; maintains internal database.
  • Interfaces with internal staff, campus offices and external organizations.
  • Checks and enters remitted tuition data and executes related technical processes in order to properly credit partner agencies; generates appropriate reports.
  • Responsible for tracking and billing of Study Council membership as well as maintaining budget for Study Council.
  • Other duties as assigned.
Physical Requirements

Not Applicable

Tools/Equipment

Not Applicable

Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

EEO Statement

Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and…

Position Requirements
10+ Years work experience
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