Associate Field Practice Support Specialist, Remote

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* DUTIES & RESPONSIBILITIES:

** Complete a set list of administrative and operational tasks with efficiency, attention to detail, and consistency Contact clients to gather information, schedule appointments, and provide timely reminders, enhancing client experience

Take on additional well-defined tasks as needed to support the team and maintain operational efficiency

This role engages with a diverse audience across the organization. Key interactions include Financial Advisors and Office Professionals in the field, as well as internal teams within Operations and Distributions. While most interactions are with individual contributors and managers, the role requires the ability to collaborate across varying levels of the organization.
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* QUALIFICATIONS & SKILLS:

** 2+ years of customer service or phone-based support experience Excellent proficiency with typing and the ability to navigate multiple systems quickly and efficiently

Polished phone demeanor with excellent tone, etiquette, and interpersonal skills. Strong written and verbal communication with high attention to detail Passion for serving others, with the ability to establish rapport, foster loyalty, and build strong relationships with both internal and external customers

At Thrivent, we believe money is a tool, not a goal. Driven by a higher purpose at our core, we are committed to providing financial advice, investments, insurance, banking and generosity programs to help people make the most of all they’ve been given. At our heart, we are a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our customers.

We focus on their goals and priorities, guiding them toward financial choices that will help them live the life they want today—and tomorrow.

For over 100 years, Thrivent has been helping people build their financial futures and live more generous lives. Today, it’s a Fortune 500 company that offers a full range of expert financial solutions, serving more than 2 million customers, as well as the communities in which they live and work.

Thrivent fosters a diverse workforce to serve our diverse clientele, reflecting a wide range of backgrounds and experiences. If you’re intrigued about our work and the possibility of becoming part of it, we invite you to visit  to learn more.  You won’t just build a career; you’ll be part of an organization focused on growing, innovating, and serving.
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