Bankruptcy Team Lead Specialist

Come join our amazing team and work from home!

The Bankruptcy Team Lead will be responsible for monitoring residential mortgage loans in the Bankruptcy process to minimize potential losses and preserve the lien-holder’s interests. Responsible for assigned team’s performance, workflow and timeline achievement. Conducts all activities in adherence to all applicable investor timelines and in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates.

The target pay range for this position is $25.00-$29.00 an hour.

• Provides training, creates and updates Policy & Procedures, and reviews control reports to ensure overall quality and performance of the Bankruptcy processes
• Handles escalated calls from either the borrowers and attorney that call for inquiries to the Bankruptcy Department
• Work with management on several projects and coordinate efforts with project management as well as IT related to the BK processes
• Responsible for litigated and escalated bankruptcy files and provide management with recommendations and solutions.
• Conduct informal and formal training sessions with the staff on the bankruptcy processes.
• Identify process gaps within the bankruptcy processes, make recommendations for continuous improvement and implement solutions approved by management.
• Function as the “Trainer” within the department and will provide training on multiple bankruptcy processes
• May have signing authority to sign bankruptcy documents on behalf of the company.
• Receives and processes bankruptcy documents throughout all bankruptcy process. Also creates and orders documents required within the bankruptcy process.
• Audits, reviews and completes the Set-up bankruptcy filings process, Motion for Reliefs, Proof of Claims, Transfer of Claims, Reaffirmations, Notice of Final Cures, Post-Petition Fee notices, Payment Change Notices and the Closing process for accuracy and thoroughness and coordinates corrections as necessary on any Bankruptcy Chapters.
• Handles documentation or analysis processes for the set-up bankruptcy filings, Motion for Reliefs, Proof of Claims, Transfer of Claims, Reaffirmations, Notice of Final Cures, Post-Petition Fee notices, Payment Change Notices and the Closing process.
• Verifies/researches borrower payment history and resolves payment posting discrepancies (i.e. Ledger Balancing).
• Handle the verification of borrower payment histories and resolves payment posting discrepancies.
• Gathers and uploads documents such as Assignments of Mortgages, Deeds, Notes, and other documents required for filing actions within the bankruptcy.
• Receives and responds to incoming calls from borrowers, bankruptcy attorneys and/or other interested parties with inquiries regarding residential mortgage accounts in the bankruptcy process.
• Responds to inquiries from internal departments regarding bankruptcy related issues. Handles highly escalated inquiries.
• Provide management with recommended solutions to bankruptcy agreements or disputes.
• Handles more complex tasks and manual calculations of figures such as Motions for Relief and Proof of Claim figures.
• Performs other duties and special projects as assigned.

• High school diploma or equivalent work experience; some college preferred.
• Five plus years’ experience in a bankruptcy role in the banking, finance or mortgage industry.
• One year or more in senior or lead bankruptcy role or project management
• Intermediate math skills needed to calculate Motions for Relief and Proof of Claim figures

Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their home ownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit:

• Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
• Access to several fitness,…