Senior Surety Analyst

We are a boutique surety broker specializing in serving large publicly and privately held companies. We are a leading independent surety-only broker in the world and are committed to providing bespoke surety solutions.

Includes but may not be limited to:

• Process and manage clients’ surety bond needs: review bid specifications and contracts, facilitate information exchange between clients and underwriters, secure approvals, and issue bonds.
• Maintain communication with clients, underwriters, and producers to provide top‑tier customer service.
• Handle all administrative aspects of bond issuance, modifications, renewals, cancellations, invoicing, and database management.
• Review incoming bond applications for completeness and accuracy; enter data into processing systems.
• Organize and maintain electronic bond documents.
• Act as liaison for updates and inquiries; coordinate with underwriters to address any issues.
• Process endorsements and renewals; document changes accurately and inform relevant parties.
• Ensure compliance with company policies and industry regulations.
• Conduct quality checks to resolve discrepancies in documentation.
• Set and achieve work goals; ensure thorough and accurate task completion.
• Provide high‑level customer service; handle phone and inbox requests.
• Support accounting with billing issue resolution.
• Maintain expertise in surety terms and procedures; train and mentor junior analysts.
• Independently manage select client programs.
• Other duties as assigned.

• College degree preferred; equivalent work experience accepted.
• Industry experience required, with proficiency in processing various bond types.
• Strong attention to detail, analytical skills, and thorough follow‑through.
• Energetic, service‑oriented self‑starter with strong problem‑solving skills.
• Ability to prioritize tasks, work independently, and handle multiple responsibilities.
• Excellent organizational skills, file documentation, and collaborative approach.
• Proficiency with Microsoft Office and willingness to learn proprietary systems.

The pay range for this position at commencement of employment is expected to be between $70,000 and $90,000 per year. Base pay offered may vary depending on multiple individualized factors, including market location, job‑related knowledge, skills, and experience. Salary offers may be outside this range based on individual circumstances. In addition to salary, the total compensation package includes eligibility for an annual discretionary bonus.

• Health, vision, and dental insurance
• Life and AD&D insurance
• Short‑term and long‑term disability insurance
• Flexible Spending Account and Dependent Care Flexible Spending Account
• 401(k) plan
• Generous paid time off
• Paid holidays
• Paid parental leave
• Hybrid work from home schedule
• Flex time
• EAP

The duties and responsibilities outlined in our job openings provide a general overview and may not encompass all tasks associated with this position. Additional assignments or adjustments to responsibilities may be made as needed, at the discretion of the firm.

We consider for employment qualified applicants with arrest and conviction records, in compliance with applicable state and municipal Fair Chance Laws and Ordinances.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. Violations of this law may result in criminal penalties and civil liability.

We do not accept unsolicited resumes from search firms. Resumes submitted to any employee via email, the Internet, or directly without a valid written agreement will be considered property of the company, and no fee will be paid if the candidate is hired.

Any salary estimates listed on third‑party sites were not provided by the company and may not accurately reflect the compensation range for this role.

Our company is deeply committed to creating a culture of diversity, equity, and inclusion. We encourage individuals from all backgrounds to apply. We provide reasonable accommodations for applicants and employees to perform essential job functions due to disability, religious beliefs, or other reasons protected by applicable law. If you need a reasonable accommodation during the application process, please contact the designated email address.