Collections Specialist ; Remote

Job Summary

Conduct tax and regulatory reviews on behalf of clients. Perform review functions to detect, correct, and document client tax/fee revenue deficiencies. Focus areas include, but are not limited to, sales & use tax, franchise fees, business licenses, hotel/motel taxes, utility user taxes, and various other state and local taxes or assessments.

• Perform examination of taxpayer records for compliance under direction of supervisor and management.
• Continually increase understanding of tax laws.
• Research for exam leads and schedule appointments.
• Prepare for exams by reviewing tax returns, prior audit reports and other available data preliminarily to the audit.
• Meet with taxpayers to discuss exam procedures, answer questions, and obtain necessary information and records.
• Examine and verify business and financial records.
• Prepare papers supporting all adjustments, compute assessments.
• Review and discuss findings with taxpayer and/or representative to illustrate how tax laws and rulings apply to taxpayer’s specific operations and support exam results.
• Answer taxpayer inquiries; may participate in hearings of disputed cases; perform related duties as required.
• Conduct closing conferences with taxpayers and/or their representatives explaining applicable law and facts supporting changes in tax liabilities and attempt to secure agreement to findings in reports.
• Travel as required.
• Perform other duties as assigned.

• Bachelor’s Degree in Accounting - REQUIRED.
• State and local tax knowledge or experience preferred.
• CPA, CFE, CMI, CTE, CRE, or CIA preferred.
• If assigned to AL tax – accounting degree required.

• Professional background including experience with corporate accounting and finance preferred.
• Experience with state or local revenue department, compliance audits, audit defense preferred.
• Knowledge of accounting principles and strong analytical skills.
• Self‑starter, with the ability to organize, plan and direct.
• Professional, customer‑service oriented, tactful, dependable, and flexible.
• Excellent verbal and written communication skills and the ability to work effectively with personnel at all levels of the company.
• Strong working knowledge of accounting systems and Microsoft Office.
• Strong communication and interpersonal skills, including diplomacy, flexibility, and dependability.
• Ability to use skill set, experience, and training to make decisions under uncertainty.
• Exhibit awareness when performing work to evaluate and identify areas where issues might arise.
• Ability to understand limitations taxpayers and clients are facing related to ability to effectively provide information/records and aptitude to diplomatically overcome these limitations.

• The noise level in the work environment is usually moderate as the employee works in an office setting, at an individual workstation, using telephone and computer.

• Must be able to remain in a stationary position for most of the day.
• Constantly operate a computer and other office productivity machinery, such as a printer/copy machine.
• This position occasionally needs to move about inside the office.
• The person in this position frequently communicates via telephone.

Competitive benefits and compensation package.

Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non‑disqualifying physical handicap, and age.