Senior Branch Office Administrator at Edward Jones Belleville, IL

Job Overview

Senior Branch Office Administrator at Edward Jones in Belleville, IL.
Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team.

At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Branch Office Support Professional role, you are a critical member of that team along with the financial advisor. You are the first voice a client hears when they call on the phone – the first face they see when they walk in the door.

You have many responsibilities, but the most important is getting to know your clients so well that you not only help them identify their problems – you see them coming a mile away. You and your financial advisor are essential in working together to help your clients achieve their most cherished financial goals.

Position Schedule

• Branch Support – BOA
• Branch Address: 13100 Manchester Rd Ste 255, Saint Louis, MO

If you are looking for a fulfilling career, the Senior Branch Office Administrator (Sr. BOA) role may be the right opportunity for you. The Sr. BOAs team up with Financial Advisors to help clients achieve their long‑term financial goals. We’re proud to serve over seven million clients, and our Sr. BOAs are a valued part of the client team, often credited with significant contributions.

• Comprehensive 6‑month training with a peer mentor
• A wide support network that extends from your branch office to your region to the home office
• Often work independently while having a team of thousands backing you

• Deliver exceptional personalized service to ensure clients feel understood and informed
• Take an active role in the annual business planning process to assist in developing strategies for the upcoming year
• Actively listen for situations in clients’ lives that may indicate a need for additional services
• Drive marketing activities such as planning and executing events

• Culture of continuous improvement and professional development
• Inclusive environment where diverse viewpoints are valued
• Recognition of individual efforts through a rewards program promoting long‑term career stability and well‑being for employees and families

• Full‑time Associates receive the following benefits:
  • Medical, prescription drug, dental, vision, voluntary benefits (accident, hospital indemnity, critical illness)
  • Short‑ and long‑term disability, basic life, and basic AD&D coverage at no cost to associates
  • 401K retirement plan and tax‑advantaged accounts (HSA, flexible spending account)
  • Ten paid holidays, 15 days of vacation for new associates starting on January 1 each year
  • Sick time, personal days, a paid day for volunteerism
  • Potential eligibility for bonuses and profit sharing
  • Employee Assistance Program eligibility for all associates

• Hiring Minimum: $22.82
• Hiring Maximum: $26.67
• Opportunities for merit‑based salary increases as you progress in the Sr. BOA role

What characteristics would make you a successful Sr. BOA?

• 5+ years of related financial services, banking, or legal experience plus demonstrated job progression/responsibility
• Ability to deepen and broaden client relationships
• Ability to identify opportunities to create efficiency
• Strong ability to work independently
• Ability to manage multiple priorities in a deadline‑driven environment
• Proficiency in current and new office technology

Equal Employment Opportunity Statement

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.