Vice President, Transfer Agency Services

About this role

Elevate your career by joining the world's largest asset manager! Do you thrive in an environment that champions positive relationships and recognizes outstanding performance? We know you want to feel valued every single day and be recognized for your contribution. At Black Rock, we strive to empower our employees and actively engage your involvement in our success. With over USD $14 trillion of assets, we have an outstanding responsibility: our products, technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being.

This Vice President role is based in our Wilmington, Delaware location. The successful candidate will be part of a team, supporting the oversight of the transfer agent ("TA") services for our U.S. Closed-End mutual funds, Open-end Mutual funds, ETFs and supporting and managing the shareholder proxy campaigns across our registered fund product ranges. This multi-functional role includes responsibility for collaborating with various internal Black Rock teams in, supporting the full life cycle of our funds.

In addition, this role will work closely with our transfer agent service partners to ensure a consistent, repeatable high level of service is being maintained.

Responsibilities Include

* Be the lead contact for TA related issues or concerns, engage with the vendor to resolve issues, ad-hoc projects, raise concerns internally within BLK as required, and work with the TA to continuously improve controls to mitigate risk.

* Coordinate fund changes including proxy vendor and shareholder vote campaign management, new fund set up at service vendors, mergers, liquidations, prospectus and financial statement review of TA sourced data.

* Review written internal operational procedure documents for risks and potential enhancements.

* Project management of shareholder proxy campaigns, the various service vendors involved and other fund events.

* Review proxy campaign vendor cost estimates and invoices for accuracy and completeness.

* Develop and execute comprehensive proxy solicitation strategies including tracking proxy advisor (ISS/Glass Lewis) policies to provide guidance on board governance initiatives.

* Ensure shareholder proxy materials, adhere to SEC rules and regulations.

* Assist in drafting shareholder communications to raise awareness and encourage voting among investors.

* Prepare and/or review fund required reporting to satisfy various regulatory requirements, internal inquiries and Board reporting.

* Other tasks and projects, as assigned.

Qualifications and Skillsets

* 5+ years of mutual fund transfer agent operations experience, with knowledge of proxy campaign oversight and/or project management skills.

* Proven track record to think strategically, build strong relationships with external service vendors and internal relationships with the ability to execute plans.

* Demonstrate an experienced risk management approach including the ability to proactively identify, call out and mitigate operational vulnerabilities and enhance the governance model.

* Strong relationship-building abilities, particularly influencing and listening to people across different functions and seniorities.

* In-depth knowledge of transfer agent operations.

* Vendor relationship and project management experience and skills.

* Comfortability with technology; especially with newly developed systems and software.

* Demonstrated team leadership.

* Strong attention to details and focus on high quality delivery.

* Ability to work independently and effectively communicate with management.

* Excellent verbal communication and writing skills.

* Proficiency in Microsoft office (Word, Excel, Outlook and Power Point).

For Wilmington, DE Only the salary range for this position is USD$ - USD$ . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. Black Rock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

Black Rock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities.

We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our…