Loan Servicing Portfolio Manager - Remote

Symetra has an exciting opportunity to join our team as a Loan Servicing Portfolio Manager!

About the role

This role is responsible for maintaining the integrity and security of a segment of the organization's real estate loan portfolio. Responsibilities include collaborating and maintaining relationships with mortgage bankers, borrowers and attorneys. Prepare and complete analysis and recommendations for loan events in accordance with the terms of the loan and outside the terms of the loan, this may include assumptions, modifications, collateral replacement, guarantor replacement and others.

This is a remote role with required travel to the Bellevue office for in-person events a few times per year.

What you will do

• Collect data, conduct research, analyze and assess risk for Loan Events on a $10+ billion commercial mortgage portfolio. Analysis and due diligence may include property operating statements, rent rolls, property inspections, tax returns, personal financial statements, credit and background reports, appraisals, sale contracts, title reports, liquidity statements to determine net worth and liquidity, and calculating NOI and DSCR. Examples of Loan Events include lease reviews, assumptions, modifications, collateral replacement, guarantor replacement, partial releases, condemnations, and insurance casualty.
• Prepare and complete a written analysis and present recommendations to senior management for approval. Recommendations may include property economics, borrower/sponsor entity and credit analysis, valuation, comparative vs. market trend, etc.
• Track Loan Events for timely resolution and customer service. Perform closing functions for Loan Events in collaboration with legal counsel and Lead Portfolio Managers. Loan Event closing requires working comprehension and review of commercial loan documents, entity vesting documents, title reports and the ability to select, prepare and complete documents including NDA's, loan modification agreement, assumption agreement, escrow agreement, guaranty and lender instructions.
• You will independently interact with internal and external clients including mortgage bankers, borrowers, legal counsel, escrow and title companies; may attend MBA national conference. Direct communication with mortgage bankers for Loan Events and portfolio surveillance.

Why work at Symetra

"From day one, I felt welcomed and encouraged to bring my full self to work. Symetra truly lives up to its commitment to Diversity, Equity, and Inclusion-it's more than just words here; it's part of the culture." - Whitney T., Talent Development

"I chose Symetra because I heard it was a pro-employee company-and it's absolutely true. The work environment is supportive, the people are great, and the benefits are generous. Symetra truly cares about its employees. The relaxed atmosphere and opportunities to learn and grow-both within your role and beyond-make it a great place to build your career." - Alicia L., Claims Examiner

What we offer you

We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

• Flexible full-time or hybrid telecommuting arrangements
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Give back to your community and double your impact through our company matching
• Want more details? Check out our Symetra Benefits Overview

Compensation

Salary Range: $72,700 - $121,100 plus eligibility for annual bonus programs

Who you are

• 2-5 years of Commercial/multifamily real estate mortgage lending experience:
  o Underwriting, due diligence, risk analysis
  o Loan documentation
  o Entity organizational documentation
  o Title insurance

We empower inclusion
At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute.

Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.

Creating a world where more people have access to financial freedom
Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time.

We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and…