Remote Fulfilment Officer at Manulife

Join Manulife as a detail-oriented Fulfilment Officer, focusing on residential mortgage applications in a fully remote role. Ensure document accuracy, enhance efficiency, and support financial transactions.

As part of Manulife’s team, you will handle mortgage-related documents from application to lawyer instructions. The role demands strong organizational skills, attention to detail, and excellent customer service. Collaborating with other departments, you will foster effective relationships to meet urgent deadlines and manage workloads.

Key Responsibilities:

• Review and verify mortgage documents for completeness

• Manage financial transactions for new mortgage applications

• Solve issues impacting document compliance and processing

• Support team collaboration to ensure timely responses

• Propose improvements for process efficiencies

Requirements:

• Proficient in MS Office, especially Word and Excel

• Experience in the banking sector preferred

• Ability to interpret legal mortgage documents accurately

• Strong customer service and interpersonal skills

• Highly organized with attention to detail

Become an essential part of Manulife’s mission, delivering high-quality service in the mortgage process.
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