Director Business Controls, Global Operations

Business Controls Director – Global Operations

Business Controls Director supporting SoFi’s Global Operations business function which is positioned in the first line of defense (1

LOD). The role facilitates consistent implementation of core 2nd Line of Defense (2

LOD) risk management programs such as RCSA, Issue Management, and Control Testing, and advises senior leaders on risk awareness and compliance effectiveness.

• Partner with Compliance, Risk Management, Audit, and Regulators to support a diverse portfolio of risk and compliance initiatives.
• Serve as the single point of contact for Global Operations senior leaders on risk management matters.
• Maintain comprehensive understanding of regulatory requirements, operational processes, risks, and internal policies to advise stakeholders.
• Collaborate with functional unit leaders to ensure risks are identified, measured, monitored, and controlled.
• Engage in large, complex initiatives to assess risks and controls, develop remediation strategies, and implement mitigating processes.
• Follow 2
  
  LOD risk and compliance policies, assisting 1
  
  LOD in execution.
• Provide effective risk reporting and trend analysis, advising leaders on control environment status and escalating issues.
• Translate control deficiencies into action plans, recommending enhancements aligned with risk frameworks.
• Proactively identify opportunities to improve the control environment through actionable insights.

• Bachelor’s Degree.
• 10+ years of leadership experience supporting risk and/or compliance activities in financial services or a related industry.
• Subject matter expertise in operational risk and controls with working knowledge of relevant regulations.
• Experience executing RCSA framework, supplier risk management, and issue management.
• Excellent verbal and written executive communication skills.
• Influencing skills and ability to partner with all levels of management.
• Experience interacting with regulators such as the Federal Reserve, OCC, or CFPB.
• Experience with risk data, reporting, and analysis.
• Ability to analyze, organize and prioritize across multiple competing priorities.
• Demonstrated initiative, ownership, and accountability.
• Results oriented with demonstrated achievement of exceeding expectations.
• Strategic thinker capable of partnering with process owners to drive improvements.

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. SoFi provides a comprehensive benefits package. Details can be viewed on the Benefits page.

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, ancestry, age, disability, marital status, sexual orientation, genetic information, military or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants:
Notice of Employee Rights.

Due to insurance coverage issues, remote work from Hawaii or Alaska is not available. Accommodations for candidates with physical or mental disabilities are available upon request. If you are a current employee, please navigate to our Internal Job Board to apply to open roles.