Enterprise and Operational Risk Manager

Our client, a leading financial services organization, is seeking an experienced Enterprise & Operational Risk Manager to join their Risk department. Reporting to the Director, Enterprise Risk Management, this role is pivotal in strengthening risk governance, audit preparedness, and organizational resilience. The Manager will lead strategic initiatives to enhance the Enterprise Risk Management (ERM) program, oversee operational and third-party risks, and foster a culture of accountability across business and support functions.

The successful candidate will also support internal and external audits by collaborating with stakeholders to document, test, and report on risk controls and compliance measures. This is a hybrid role based in Oakville, ON, offering flexibility between onsite and remote work.

Advantages

• Hybrid work model with flexibility for remote work

• Opportunity to work with senior leadership on strategic risk initiatives

• Exposure to industry-leading risk frameworks, tools, and programs

• Collaborative and inclusive work environment fostering professional growth

Responsibilities
Risk Governance & Compliance

• Conduct Risk and Control Self-Assessments (RCSAs) to evaluate operational and compliance risks

• Ensure adherence to regulatory guidelines related to Third-Party and Operational Risk and Resilience

• Lead the Third-Party Risk Management (TPRM) program, providing oversight and objective challenge

• Manage Operational Risk and Resilience programs including Business Continuity Management (BCM), Disaster Recovery, Incident Management, Crisis Management, Change Management, Data Risk Management, and Climate Risk

Audit & Control Oversight

• Support internal and external audits by documenting, testing, and reporting on risk controls

• Perform root cause analysis on operational risk events and recommend remediation strategies

• Design and implement testing methodologies to measure risk maturity and resilience

Enterprise Risk Management

• Enhance the ERM Framework through improved governance, refined assessment methodologies, and integration of risk appetite into decision-making

• Maintain and optimize Governance, Risk & Compliance (GRC) tools

• Prepare enterprise risk metrics and reports for senior leadership and risk committees

Qualifications

• 5-7 years of experience in risk management, audit, compliance, or second-line defense, preferably in financial services

• Bachelor’s degree or higher with at least 5 years of relevant experience in compliance, operational risk management, third-party risk management, internal audit, or related areas

• Demonstrated success overseeing Operational Risk Management programs, including Third-Party Risk

• Strong written and verbal communication skills for diverse audiences

• Deep understanding of risk appetite and risk culture integration into day-to-day activities

• Expertise in Excel, PowerPoint, Word, and Visio;
Power BI considered an asset

• Superior project management, problem-solving, critical thinking, and time management skills

• Current awareness of regulatory requirements and industry best practices in operational and regulatory risk

Summary
This is an exceptional opportunity for a proactive and analytical risk professional to join a forward-thinking financial services organization. The Enterprise & Operational Risk Manager will play a critical role in shaping risk strategy, improving operational resilience, and supporting audit and compliance initiatives. The ideal candidate is a confident self-starter with strong analytical, communication, and stakeholder management skills, committed to fostering a culture of accountability and excellence.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to…