Treasury Operations Team Lead; Remote

Position: 1031 Treasury Operations Team Lead (Remote)
The Treasury Operations Team Lead will report to the Director of Accounting and Finance within the Accruit Finance Department and serve as a functional leader over daily treasury operations, client fund movement, bank account reconciliation, and payment controls. This role is responsible for overseeing high-volume, high-dollar disbursement activity, strengthening fraud prevention and operational risk controls, ensuring accurate and timely reconciliation of client funds, and driving scalable process improvements across Finance, Treasury, Operations, and banking partner workflows.

The Team Lead will provide day-to-day direction, escalation support, training, and performance feedback to the Treasury team while serving as a subject matter expert for complex 1031 exchange funding, Qualified Escrow Agreement, and disbursement scenarios.

Duties & Responsibilities:

* Provide day-to-day leadership, coaching, training, and functional oversight of Treasury operations, including assigning work, monitoring quality, resolving escalations, reinforcing accountability, and ensuring consistent adherence to policies, procedures, controls, and service-level expectations.

* Own daily workflow management for the Treasury team, including leading huddles and team meetings, establishing priorities, balancing workloads, preparing coverage plans, identifying operational bottlenecks, and escalating risks or staffing constraints to department leadership.

* Serve as a first-line control owner for wire fraud prevention, including monitoring fraud trends, evaluating control gaps, implementing preventative controls, delivering team training, and reinforcing compliance with call-back, beneficiary validation, and disbursement authorization protocols.

* Review, approve, and provide quality control over wire disbursements, check requests, client fee pulls, and related payment activity initiated by Wire Specialists, with responsibility for accuracy, authorization, documentation, and timely release of funds.

* Manage a high-volume wire environment with daily volume that can reach 50+ wires per day and is expected to increase as transaction activity and sales leads continue to grow.

* Oversee high-dollar client fund transfers, including transactions that may reach up to $50 million, requiring heightened judgment, precision, documentation, and risk awareness.

* Perform detailed beneficiary, authority, and entity validation, which may include reviewing organizational documents, legal agreements, taxpayer/exchanger documentation, Qualified Escrow Agreement requirements, and other support needed to confirm funds are released appropriately.

* Exercise judgment to pause, escalate, or decline disbursement activity when documentation, authority, fraud indicators, or banking information does not satisfy control standards.

* Coordinate with bank partners and internal stakeholders to resolve banking platform issues, payment exceptions, returned wires, account setup concerns, and urgent funding needs.

* Provide hands-on escalation support and backup coverage for Wire Specialists as needed based on volume, complexity, deadlines, and team capacity, including:

Opening and validating client subaccounts, including interest-sharing exchanges and Qualified Escrow Agreements, while ensuring accurate bank setup and documentation alignment.

Ensure incoming wired funds are accurately applied to customer accounts, research and resolve unapplied or misapplied funds promptly, and escalate aging or complex items to protect client fund integrity.

Confirm outgoing wiring instructions in accordance with fraud prevention controls, client authorization requirements, and documented escalation procedures.

Serve as a senior backup for wire approvals, client fee pulls, bank platform activity, and other critical treasury functions to maintain continuity during peak volume, PTO, or staffing gaps.

Review and sign off on daily subaccount bank reconciliations, ensure reconciling items are investigated and resolved timely, and monitor recurring variances for root-cause remediation.

Review master account balances and reconciliations daily, ensure all funds are properly allocated and supported, and partner with Accounting and Operations to resolve discrepancies before they create downstream client, reporting, or control issues.

Lead resolution of complex client, internal stakeholder, bank partner, and Operations inquiries by preparing support, explaining treasury activity, and coordinating timely responses that protect client experience and control standards.

Own the development, maintenance, and enforcement of Treasury SOPs, desk procedures, control documentation, and training materials to maintain the integrity of the disbursement process and align with fraud protection, banking, and operational best practices.

Partner closely with Operations, Finance, Accounting, Compliance, Technology, and banking partners to deliver top-tier service, solve operational issues, improve handoffs, and support scalable…