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Remote E-Billing Analyst

Remote / Online - Candidates ideally in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: Williams Lea
Full Time, Remote/Work from Home position
Listed on 2026-06-12
Job specializations:
  • Finance & Banking
    Accounting & Finance
Salary/Wage Range or Industry Benchmark: 26 - 28 USD Hourly USD 26.00 28.00 HOUR
Job Description & How to Apply Below
** This website is operated, hosted and managed by Williams Lea Limited,*
* ** 3 Savannah Way, Leeds LS10 1AB
, United Kingdom.****. View our** .## Rate: $26.00-$28.00/hour## ## Monday-Friday, 8:30am-5:30pm### ### Position summary### ### The e-Billing Analyst will be responsible for all aspects of invoice submissions via various e-billing platforms and resolving e-billing issues for the law firm's e-billed clients. Excellent communication and a high level of professional service to management, attorneys and other staff is required to succeed in this role.

Must have a high level of customer service, professionalism, and interpersonal skills. The role requires various interactions with all levels of management, amid a fast-paced, deadline driven environment.### ### Job qualifications* ### Associate Degree or advanced degree preferred with concentration in Business, Accounting, or Finance. Commensurate experience may be considered in lieu of education, based upon candidate’s overall employment history* ### Minimum two years of hands-on e-Billing experience in a law-firm or professional organization required.

Four years of experience preferred.* ### Aderant, Elite, Law Time (or equivalent) legal accounting software experience.* ### Hands on familiarity with multiple e-billing vendor systems and outside counsel guidelines.* ### Strong technology and office skills, including advanced proficiency in Excel, Word and Outlook, and ability to create, edit, and present complex data, analyses, and ad hoc reports.* ### Excellent written and verbal communication skills along with an aptitude for working with numbers and being a team player.
* ### Detail-oriented with a customer service approach and attitude for problem-solving.* ### Anticipate work needs, organize workflow; follow through with minimal direction and follow up independently* ### Multi-task, use time efficiently and perform professionally and at a high level under tight deadlines and in a fast-paced ever-changing work environment, and successfully prioritize and adapt to changing demands.* ### Flexibility to adjust to varied situations and possibly work weekends or evenings as needed.
* ### Able to influence/steer at a senior and executive level within and outside client groups### Supervision* ###
** Number and title(s) of direct reports (if any): N/A*** ###
** Received:
** Financial Support Service Manager, Financial Support Services Supervisor, Account Manager, or Account Supervisor### ### Job relationships* ###
** Internal:
** This position works closely with the Financial Support Services team* ###
** External:
** Clients### ### Job duties### (
* denotes an “essential function”)* ###
* Work directly with the client’s E-billing Manager on any ad-hoc e-bill related management/client requests* ###
* Responsible for the submission of electronic invoices and accruals to clients on monthly basis, overseeing the transition of clients to e-billing, and providing follow-up support to attorneys, and clients in all aspects related to electronic billing* ###
* Handle heavy volume of highly complex e-submission assignments for key corporate clients; ensure all client guidelines, internal protocol, and firm's guidelines are followed during submission process* ###
* Act as liaison between billing attorney/secretarial staff, and clients' staff assigned to electronic billing by providing expert level subject matter support* ###
* Liaise with billing attorney/secretary, and client representatives in the resubmission of invoices; ensure corrective action is in place for future submissions* ###
* Populate, maintain, and update data for assigned clients in the billing system and clients' external web applications; ensure all relevant information is updated and correlated in the firm's billing system* ###
* Work collaboratively with department's supervisor to support e-billing systems by adding/removing user accounts, resetting passwords, assigning proper security levels, entering budgets, status reports, and matter profiles in various sub-systems* ### Perform ad hoc analyses of complex client accounts regarding collections, rates, and reduced and rejected…
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