Collections Specialist

Description We are looking for an experienced Collections Specialist to join our team in Houston, Texas. This is a long-term contract position that offers a hybrid work arrangement, combining in-office and remote work. The role requires a proactive individual with strong problem-solving and communication skills to manage a high volume of accounts efficiently.

Responsibilities:

- Handle the collection process for a large number of accounts, ensuring timely and accurate follow-ups.

- Utilize intermediate-level Excel skills, including formulas, pivot tables, and vlookups, to analyze and organize data.

- Communicate effectively with clients via phone and email to resolve payment issues and negotiate solutions.

- Collaborate with internal teams to address discrepancies and streamline collection procedures.

- Maintain detailed records of all collection activities and account statuses.

- Use accounting software and CRM tools to track accounts receivable and improve operational efficiency.

- Respond to inbound calls and inquiries related to billing and payment matters.

- Process claims and ensure compliance with company policies and procedures.

- Identify opportunities to refine collection strategies and enhance overall performance. Requirements - Proven experience in managing collections for a high volume of accounts.

- Proficiency in Excel, including pivot tables, vlookups, and formulas.

- Strong verbal and written communication skills to interact effectively with clients and team members.

- Excellent problem-solving and negotiation abilities in resolving payment issues.

- Familiarity with accounting software systems and CRM tools.

- Knowledge of accounts receivable processes and billing functions.

- Ability to handle inbound calls and inquiries professionally.

- Experience in claim administration and collection procedures.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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