Mortgage Loan Processor

Overview

Summary: The Mortgage Loan Processor 2 is a critical customer facing position that performs a wide range of duties related to the processing and pre-underwriting of residential mortgage loans. Duties are both file and vendor level in nature. Maintains regular contact with external and internal customers to ensure workflow deadlines are met. Assumes responsibility as the point person and coordinates processing the loan file from receipt in Fulfillment until submission to Closing.

Proactively communicates status on the loan to borrowers and loan officers and maintains contact with external and internal partners to ensure expected closing deadlines are met. Primary responsibilities include reviewing and verifying loan documents including W-2 income, IRS tax returns, self-employed borrower income, assets, credit, appraisal, condo certification, homeowner’s insurance, title insurance, etc., and ensuring the information is complete, accurate and complies with underwriter and program details.

Must be able to communicate clearly and effectively with multiple people, multitask, work in a team environment, and manage an assigned pipeline. Exceptional attention to detail - the right candidate must be organized, able to multitask and have excellent time management.

• Job must be onsite and can only be filled in one of these locations:
  Columbus, OH;
  Port Huron, MI;
  Detroit, MI;
  Boardman, OH;
  Byron Center, MI; or Tupelo, MS.

• Processes FHA, VA, Conventional, and Jumbo loans
• Financial analysis – read, interpret and draw conclusions from financial and numerical material; verify and analyze loan documentation including credit reports, income, assets, appraisal, title, homeowner’s insurance documents; assist in structuring a loan
• Ensure a minimum level of documentation is submitted prior to delivering a loan file to Underwriting for review using fraud and compliance tools, review alerts, and clear conditions
• Demonstrate working knowledge of federal and state guidelines (e.g., RESPA, TILA, HMDA)
• Update fees based on the preliminary Closing Disclosure, corrected documents, and loan change requests; note and check redisclosures in the LOS for compliance
• Organize and upload documents to the image system, validate what has been provided, and index items into the appropriate folders
• Nurture a pipeline of loans maintaining timely and compliant flow to meet internal and external service level agreements
• Prioritize and monitor daily workflow to ensure all loans are worked on in accordance with timelines
• Effective communications – transmit, receive and interpret ideas and information clearly
• Contact borrowers to collect required documentation and serve as liaison between origination, underwriters, realtors, and borrowers
• Collaborate with Loan Officers and Personal Production Assistants to ensure a timely and accurate customer experience
• Interact with mortgage professionals to obtain information or seek clarification about documents in the loan files
• Manage an average pipeline of loans within the assigned operations center
• Performs other duties as assigned

• High School Diploma/GED
• Minimum of 1 year of demonstrated residential mortgage processing or related experience (e.g., Processor, Loan Officer Assistant, Loan Officer, Closer, or equivalent mortgage operations position)

• College degree
• Working knowledge of FHA, VA, Conventional and other loan programs (e.g., Jumbo, Portfolio, construction to permanent, down payment assistance, bond programs)
• Experience with automated underwriting (Fannie/Freddie CONV/FHA/VA/RD)
• Ability to work remotely or in a home-based position; self-motivated and self-reliant
• Strong communication, organization, and time management skills; ability to multi-task
• Strong listening and problem-solving abilities; commitment to integrity and customer service
• Working knowledge of TRID and Reg B
• Ability to analyze income and tax forms accurately and calculate income for all borrower types
• Knowledge of mortgage procedures, processes, and documentation
• Ability to work independently on processing various loan applications and prioritize to meet closing deadlines
• Familiarity with Microsoft, mortgage, and banking applications/software

Exempt Status: Yes = not eligible for overtime pay;
No = eligible for overtime pay. No

Workplace Type: Office

Note: Huntington is an Equal Opportunity Employer. This role may be eligible for flexible work arrangements. Remote roles may require in-office collaboration as needed. Huntington will not sponsor applicants for immigration benefits. Applicants must be authorized to work in the United States on a full-time basis.