Accounts Receivable Clerk

Location: Observatory, Cape Town

Employment Type: Full-Time (Hybrid – 3 Days in Office)

Remote Work: Not Available

Working hours: must be open to working US hours

Please note: Preference will be given to candidates currently based in Cape Town.

We are seeking an experienced and detail-oriented Accounts Receivable Clerk to join a dynamic team. If you have a strong collections background, excellent communication skills, and a proven ability to recover outstanding debt while maintaining positive client relationships, we'd love to hear from you.

• Contact customers (Internationally and Local) via phone and email regarding due and overdue accounts
• Monitor and manage outstanding debtors' accounts
• Investigate and resolve billing discrepancies and account queries
• Maintain accurate records of customer interactions and collection activities
• Escalate complex or unresolved matters when necessary
• Collaborate with internal teams to resolve account-related issues

• Matric / Grade 12 (Essential)
• 2–5 years' experience in debt collection, accounts receivable, or debtors administration
• Previous experience within a legal or law firm environment is highly advantageous
• Certificate or Diploma in Finance, Accounting, or a related field is beneficial
• Proficiency in MS Office
• Experience working with Net Suite and/or Salesforce will be highly advantageous

• Strong verbal and written communication skills
• Excellent negotiation and persuasion abilities
• Ability to manage difficult conversations professionally
• Strong attention to detail and administrative accuracy
• Effective time management and organisational skills
• Ability to work under pressure and meet deadlines
• High level of confidentiality and professionalism

• Collection recovery rates
• Reduction of overdue accounts
• Productivity and customer contact activity
• Compliance and accuracy standards
• Timely resolution of account disputes

In addition to the required experience and technical skills, we are seeking a professional who thrives in a focused and productive work environment. The ideal candidate will have a stable and undisturbed home-working setup with minimal distractions to support productivity during remote working days.

• Kind and professional in their interactions with colleagues and clients
• Patient and able to handle challenging conversations with tact and empathy
• Eloquent, with strong verbal and written communication skills
• Career-focused and committed to personal and professional growth
• Self-motivated, reliable, and capable of working independently when required

If you are a driven collections professional who combines strong technical ability with exceptional communication and professionalism, we encourage you to apply.

Morae is committed to Employment Equity and transformation. Candidates from designated groups are encouraged to apply in line with our EE objectives.