Revenue Management Risk Analyst - Cigna Healthcare - Remote

Job Overview

We’re hiring a Revenue Management Risk Analyst that supports billing and revenue operations by identifying, assessing, and mitigating financial and operational risk across group accounts and ported member populations. This role oversees key billing risk drivers, including premium accuracy, and ensures quality and compliance through audit review of billing analyst work. The position also manages operational tasks such as sales compensation processing, contributes to cross‑functional initiatives, and drives continuous improvement through trend analysis and process enhancements in a dynamic, evolving environment.

• Compile, analyze, and distribute risk analysis reviews for group accounts and ported member populations
• Perform quality reviews of audits completed by billing analysts to ensure accuracy, completeness, and adherence to established standards
• Create, maintain, and enhance reporting to identify and monitor risk trends, barriers, process gaps, and audit outcomes that may contribute to or indicate potential financial exposure
• Partner with supervisors and cross‑functional teams, including reporting, inventory, and project teams, to understand risk and execute plans to achieve goals
• Represent client‑facing functions on calls to communicate potential risks or barriers related to account management or client structure
• Provide feedback, coaching, and guidance to billing analysts based on audit findings and risk observations
• Support the client teams in meeting or exceeding key performance metrics
• Identify process improvement opportunities and work with peers, supervisors, and matrix partners to execute on these opportunities
• Provide oversight and coordination of all sales compensation‑related tasks to ensure accuracy and timeliness
• Assist with team support activities and operational tasks as needed to ensure coverage and continuity

• High school diploma or GED required; associate or bachelor’s degree preferred
• 2+ years of experience in revenue management, billing operations, financial operations, or a related field
• Experience working with offshore or third‑party operational support teams preferred
• Advanced proficiency in Microsoft Office (Excel, Word, SharePoint, PowerPoint, Outlook) including complex data analysis, reporting, and process optimization; working knowledge of Microsoft Access preferred
• Strong business acumen with the ability to manage multiple priorities in a fast‑paced environment
• Ability to develop and document clear, effective process flows and standard operating procedures (SOPs) preferred
• Self‑motivated, detail‑oriented, and able to adapt quickly to changing business needs
• Strong interpersonal and influencing skills, with the ability to provide direction, identify barriers, and appropriately elevate issues
• Collaborative team player with effective communication to leadership and a willingness to provide feedback and ideas
• Availability to support operations from 7:00AM–6:00PM, with a typical schedule of 8:30AM–5:00
  
  PMEST and flexible to meet business needs, including extended hours during peak periods

If the position requires working from home occasionally or permanently, the internet connection must be provided via a cable broadband or fiber‑optic service with speeds of at least 10

Mbps download and 5

Mbps upload.

Annual salary range: 63,800–106,300

USD, adjusted for experience and geographic location. Eligible for an annual bonus. Comprehensive benefits include medical, vision, dental, well‑being and behavioral health programs, 401(k), company‑paid life insurance, tuition reimbursement, a minimum of 18 days paid time off per year, and paid holidays.

Qualified applicants will be considered without regard to race, color, age, disability, sex, pregnancy or related medical conditions including lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Applicants may request reasonable accommodations to complete the online application process by emailing  The email inbox is dedicated to accommodation requests only and cannot provide application updates or receive resumes.

The Cigna Group has a tobacco‑free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Qualified applicants with criminal histories will be considered in compliance with all applicable ordinances.