Assistant Branch Manager

Position: Assistant Branch Manager

Location: Odenton, MD

Employment Type: Non-Exempt, Hourly Range $ (commensurate with experience)

We are seeking a motivated and customer-focused Assistant Branch Manager to support the Branch Manager in overseeing the daily operations of the Banking Center/Branch. This role plays a key part in ensuring operational excellence, regulatory compliance, exceptional customer service, and team development.

• Support and oversee efficient branch operations and dual-control procedures
• Balance vaults and manage teller and cash operations
• Audit teller drawers and complete daily operational reports
• Train, coach, and provide feedback to teller staff
• Assist customers and support teller line operations during peak periods
• Ensure compliance with banking regulations, policies, and procedures
• Schedule teller coverage and maintain branch staffing needs
• Process CTR/SAR reporting and risk rating duties
• Troubleshoot ATM/debit card concerns
• Maintain branch security devices, alarms, supplies and teller/vault cash levels
• Serve as an official signatory and perform Notary services
• Participate in community events and positively represent the Bank

• High School Diploma or GED required.
• Associate or bachelor’s degree in business administration, Finance, or a related field preferred.
• Minimum of three (3) years of financial services industry or related experience; prior experience in a branch or banking center preferred.
• Minimum of one (1) year of supervisory or managerial experience, preferably in a banking setting.
• Strong mathematical skills and demonstrated ability to perform accurate calculations.
• Prior experience in the extension of credit preferred.

• Eligible to register as a Mortgage Loan Originator (MLO) through NMLS
• Strong leadership, coaching, and team management abilities
• Excellent customer service, communication, and problem‑solving skills
• Ability to work independently and manage multiple priorities effectively
  
  Knowledge of banking products, teller operations, and compliance regulations (BSA/AML, OFAC, Reg CC)
• Strong attention to detail, organizational, and decision-making skills
• Professional demeanor with ability to handle confidential information
• Proficient in branch operations, teller systems, and core banking platforms
• Goal-oriented with ability to meet sales and production targets
• Adaptable, self‑motivated, and committed to fostering a positive team environment
• Must pass background checks, meet bonding requirements, and travel between branch locations as needed

At‑will employment is contingent upon the successful completion of a background investigation—which may include verification of employment, license documentation, criminal and credit history—conducted in accordance with the Fair Credit Reporting Act (FCRA) and the Maryland Job Applicant Fairness Act. This is an on‑site/non‑remote position.

Competitive and evolving benefits packages are offered including health, pharmacy, dental, vision, 401(k) and more. These are subject to change based on company policy and program updates.